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Custom Color Set
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66,944 Verified Client Reviews |
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Custom colorThe hair dye is fine but I really wanted to also get some highlights, but at the time, they were not available. 0 of 0 people found this review helpful. Did you? |
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nice shading instructions could be shorterlike to color mostly price is a bit high though 0 of 0 people found this review helpful. Did you? |
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gray not fully coveredthe gray at my hairline/crown was not covered. Perhaps I'll need to leave in color longer than the time suggested. 0 of 0 people found this review helpful. Did you? |
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I really like the coverageMy old home coloring system worked well, but soon after coloring, I could see the gray starting to come back. With eSalon my color seems to stay on longer. 0 of 0 people found this review helpful. Did you? |
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Easy to useThis system is easy to use, but washes out too easily on my stubborn grays. 0 of 0 people found this review helpful. Did you? |
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I like my product,,Customer service is horrible. My questions do not get answered or I receive a response that does not answer the question asked. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanelle - We’re truly sorry that our communication did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
So thick it would not come out of the bottleExtremely disappointed with this. This was my 2nd shipment of this color, and this time it was super thick. It would not come out of the bottle! Had to take the top off to apply it. So thick it did not cover my head. My hair got so tangled afterwards that it took me hours to comb out the knots. Extremely disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I thought they can help me..Not satisfied for my hair color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarilis - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not enough copperColor turned out more brown than copper, and as a natural red head looking to enhance my color, I was disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Difficult to useInstructions were very difficult to follow, color was not what I expected 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCrystal - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |