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Color Set
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66,944 Verificado Comentarios de clientes |
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Didn’t really work on my hairI have extremely thick hair and I left the color 45 min just to be sure it really soaks in but a little disappointed I barely see any changes from my natural black color My friends couldn’t tell I had a color at all. I love the whole process of picking your color, the attention to detail. But it’s not going to work for me. I’m a little disappointed I really thought I found the rare gem that was going to save me so much money. I guess I’ll head to the salon in a week or 2... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSonam - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn t workThis product didn t work in my hair! The 2 time i washed my hair , i could see all the greys again!! No good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria N. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. We also apologize for any inconvenience caused during the application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Very expensiveThe first color treatment was $11.00. The next color treatment was 27,00+. At this time, this is not affordable to the average retiree on a monthly schedule. Please cancel my order. This is my public request. Susan Kaneshiro 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We’re so sorry to hear that you were disappointed by the cost of your Made For You custom hair color. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
...I got the medium blonde ash, my hair is now dark grey/black and my roots are so orange I cannot fix them, very unhappy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJade M. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
TerribleTerrible. I am notifying my credit card company not to charge to you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeidi - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Ok for the priceLoved the packaging. Color turn out was close to what I was expecting. Grey coverage was not very good. I dont feel like it gave me full coverage as I still had a lot of grey after. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBillie - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Not worth the moneyDidn't even last 48 hrs 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTina - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Done paying salon prices!!!Ok...I'm a VERY picky person when it comes to my hair.....because my hair is very fine...so.one bad dye job or haircut can effect me for a long period of time....you ladies with thin hair know what I'm talking about!!!! Let me tell you....DONT BE AFRAID!!! I already did the test for us thin haired ladies...😉. My hair.looks so healthy vibrant,FULL!! THE COLOR IS AMAZING...so much that my expensive hairdresser advised me to keep coloring at home!!! My hair has never been healthier!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValarie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
CouleurTrès jolie couleur les doses sont parfaite j'en est eu largement assez. Merci beaucoup Amélie. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great home hair dyeTried this product after seeing it advertised on Instagram. I didn’t want to start going to salon to dye my hair to cover greys as I just wanted something as close to my natural colour as I could get it. The colour matches great. Felt my hair looked a lot shinier in comparison to using standard box dies. I will definitely be keeping up with my subscription. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |