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Color Set
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66,772 Verificado Comentarios de clientes |
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Ordenar por: |
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Meine Traumfarbe!Die von euch angepasste Farbe für Ansatz und Längen ist einfach perfekt!! Danke sehr!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Didn’t cover the white hairI expected more coverage. Next day after applying the color, all white hair was showing . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElaene - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Easy and dependableThe set is easy to use. This was my second shipment. After my first I requested some changes and love the results! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ImpossibleDe résilier l'abonnement.....à cette demande il n'y a aucune réponse du 'salon' et ils continuent de livrer ! La seule solution proposée est un report. Je signale à ma banque de ne plus payer quoi que ce soit à cette entreprise 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBonjour Ana! Nous sommes désolés que vous annuliez vos envois automatiques. Veuillez vérifier vos e-mails, nous venons de vous répondre. |
Did not cover the white hair!The color set did not cover my white hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIrina - We are sorry to hear that you were disappointed by the coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Wrong colorI'm sorry, but my hair now has a reddish tent to it. And normally, my hair is almost black. I am very dissatisfied. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTricia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DéçuJe voulais gommer mes cheveux gris mais ils sont toujours voyants.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBonjour Emmanuelle ! Nous sommes désolés d’apprendre que vos cheveux blancs ne sont pas bien couverts. Veuillez vérifier vos e-mails, nous vous avons répondu pour pouvoir vous aider davantage. |
My hair looks great!!I adore my custom made color!! This is my 3rd time with my colorist and I love my color!! No more gray by my face and it literally matches my natural color. Thanks Danielle 🥰 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful Color FinallyFinally found the perfect shade of dark brown I was looking for! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Damaged my hairWhen my first box arrived it was missing items and, most importantly, instructions. I followed a friend’s esalon instructions, which didn’t mention that you shouldn’t overlap with previously colored hair. I had a chunk of hair professionally bleached over a year ago, Feb 2024, and my hair was still very healthy, no breaking. However, since using the box and applying to the bleached section of hair, it’s become dry and brittle. I didn’t know there were instructions online as they are near impossible to find. So maybe it’s not entirely on esalon, but the lack of instructions and missing half of my box did not help. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Taylor, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |