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Color Set
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66,934 Verificado Comentarios de clientes |
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Love itI can’t imagine ever getting my hair coloured at the salon again. This is a quarter of what I normally pay at the salon and the colour is exactly right. Feels shiny and healthy and I can colour it whenever I need to rather than waiting for an appointment. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Spot On!You got it perfect this time. I just need my darker ends from the previous tries to catch up to my Roots!! Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLorinda - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Awesome productJust love the color and also this product doesn't fade out like store products 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTrina - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Love the color!This color is perfect! There wasn’t a red or orange tone at all. Would be better with size large gloves. I always tear the medium ones. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelinda - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
DisappointingUsing it for the first time. Very disappointing but it did not cover all gray. Which I don’t really have a lot gray . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Nothing like advertisedThe color came out nothing like advertised. I will not be continuing with this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosUd - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color did not cover my graysI had them add additional coverage for my grays but the color never covered. This was worse than any box color. My salon always got them covered so this is NOT like a salon. I don't have a lot of grays either. It may work for some but not for me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Wrong colorEver since the color was sent too dark, they have yet to send something to correct it. My hair should be red not brown with red undertones. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
RegretMy color turned to be yellow/orange not an ash blonde as promise. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMalgorzata - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong color two times in a rowI ordered a golden blonde and twice I have received a dark brown. They just can’t get it right 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |