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Custom Color Set
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66,934 Verified Client Reviews |
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Too much hair, not enough productI guess I should have thought about how much product I would need. I have a lot of hair, and to just do the roots, this was about 1/4 of the product my stylist uses. I also wanted to go darker, so I'm not sure why I would want to just do my roots, even with highlights. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCindy- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts will been in contact with you via email and will be happy to assist in this process. |
The color was light on roots dark on endsI need my free color to color the roots so sent me blue black or tone it down a little but not this much I still see my gray through the light color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobin- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointedHad real high hopes since it has worked fabulously for my little sister but not for me. Color was way too dark, dried out my hair and did not cover my grays 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDyana- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Not sure what's in that bottle... but it sure wasn't hair color!I've been an ESalon client for about 5 years. I just applied the new color and I'm not sure what was in this bottle, but it sure wasn't hair color! Ironically, this time I even heavily gobbed it on around my hairline and temples where I'm most grey and even doing that, I still have just as much grey as I started. Even worse, you would think that since I gobbed it on, that there would be some staining on my skin, nope. Nothing. All around, my hair is exactly the same color as it was when I started... same shade of brown, same grey. I'm VERY disappointed and canceling my membership. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSonja- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Root touch upThese products are so easy to use. The directions are simple to follow. My hair looks wonderful and I am not breaking the bank when I need to color my gray hair. 0 of 0 people found this review helpful. Did you? |
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The hair color makes my hair feel so niceThe color has made my hair feel,so nice.:Much nicer than the expensive salon colors 0 of 0 people found this review helpful. Did you? |
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Closest To My Natural Color in Years!!I am absolutely blown away by how amazing my first experience was with ESalon. I have been trying to get to my natural color in a salon for years. Many highlights and lowlights and letdowns later, I wanted to give Esalon a chance and they NAILED IT on the first try! Not only that, but the whole coloring experience was seamless and (mostly) mess free. Any mess I made, was easily wiped up with the stain remover (my white quartz countertops and forehead appreciated that). I want to go for a bit more of an ashy tone next time, but I have zero complaints with this product and have finally found an affordable solution to coloring my hair. This girl is beyond happy! 0 of 0 people found this review helpful. Did you? |
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Excellent productI always was looking for the right hair color for me. I spend lot of money, time and no mentioning damaging my hair trying to look fo the correct color. Not anymore with esalon. The professionalism and excellent customer service has exceeding my expectations. Thank you esalon for my beautiful hair color and great price. Marisol 0 of 0 people found this review helpful. Did you? |
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Love my coloreSalon is so easy to use and the color match was perfect! 0 of 0 people found this review helpful. Did you? |
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Consistently Gorgeous and Easy!I have long, thick thick hair and practically every time I go to to the salon I spend at least $200 and at least seven hours, and NEVER satisfied with my hair. This works! I love how easy and consistent the results are. 0 of 0 people found this review helpful. Did you? |