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I just want to speak with someone!This particular order was fine. Now, I’m trying to change my hair color & I’m told that I need to place an order first- so, I’m suppose to order & pay for a color that I no longer want, and then have it changed, hoping that the change is what I receive... I do not understand this process at all... I’ll go back to my stylist, at least, I can have a consultation discussion with her prior to paying for it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for reaching out! We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to crafting your next custom blend. Keep an eye on your inbox for more details. |
It was okReally a little too dark 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not what I expectedNo gray coverage and color did not last. I was excited about trying this product and was left disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShannon - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Mittleres Erdbeer BlondSieht super schön und ganz wichtig weil mein Haar lang ist, gleichmäßig !! Schon alleine das ist ein Kriterium weiterhin bei euch Kundin zu bleiben. Ihr schafft es aber wirklich auch Wünsche bei der Anpassung via Foto per Mail und regen Kontakt mit der zuständigen Coloristin auch per Mail, genau das zu treffen was man sich eben wünscht. Dazu on top dann auch noch die Qualität zu dem Preis... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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FärbungFärbe meine Haare schon über ein Jahr mit der Coloration. Habe immer gute Ergebnisse. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wasn't expecting it to be so good!I was desperate to get my greys covered and found an advert for eSalon. Thought I would give it a try and so glad I did. I really didn't expect the colour to be what I wanted, but it was perfect. It took a little while to be delivered, but it was worth the wait. Would definitely recommend. Attention to detail in the packaging was an extra bonus and, although it was more expensive than a home colour bought at a chemist/supermarket etc., I would certainly buy again if my hairdresser was unavailable. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Subtle natural looking colorI love my custom color. I had a bit of grey, but mostly just drab and dull looking hair color. My colorist found the perfect blend that brought out some red tones and brightened my whole look. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFrancesca - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home. We are excited to continue working with you! |
Perfect hair color matchI love my hair color, it covers my gray hair and I love that I can control how often I receive my hair color so my hair always looks fresh and vibrant. I save so much money doing my own hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTina - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
ColorColor is great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Absolutely beautifulMy hair is great now 0 de 0 personas encontraron este comentario útil. ¿Y tú? |