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Color Set
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66,772 Verificado Comentarios de clientes |
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lovely colour but struggling to cover my greysThis is a lovely colour, nice warm copper and blonde tones, but it is really struggling to cover the grey. It's probably not fair to blame Esalon for this, as I chose the colour I wanted, and it's probably not a very good colour for covering grey hair. However I don't want to go any darker, and so I'm happy to put up with it. Totally recommend this company though. Everything is very easy to follow and the hair is left in great condition afterwards. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Customised colorAt first I was happy with the product and it seems to last longer than over the counter hair dye. I made some changes to the color and for some reason I started having an allergic reaction from it after applying I’d get a dry itchy scalp and red spots. Had to stop using. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Nicole, We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
ChangementBonjour, Ce mois ci je ne suis pas satisfaite. La couleur à changé, la couleur, l'odeur.. et la couvrance n'est pas jolie. Mes cheveux blancs à la racine sont orange. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMagali M. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que votre coloration n'a pas répondu à vos attentes. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. À très vite ! |
Best color I’ve had in years!Talked me out of the wrong color for me and matched perfectly what I wanted!!!!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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nice colorTook a while to get the right color, but this is it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color and it lasts! Even on gray roots.It is a very nice shade of strawberry blonde, worked well to cover grays. 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Great colorI have gotten so many compliments on this color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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CANCEL MY SUBSCRIPTIONPLEASE CANCEL MY SUBSCRIPTION . I ask to cancel my subscription three months ago. They are still billing me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatye - We’re so sorry to hear that you were disappointed to receive a hair color. Please keep your eye out for an email from us for your next steps! |
Love the productI do love all the products, the issue I have is shipping! I have received damaged packages twice. It is very disappointing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We’re truly sorry to hear that! We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Perfect ColourLove the colour, my hair looks and feels amazing 1 de 1 personas encontraron este comentario útil. ¿Y tú? |