|
Custom Color Set
|
66,934 Verified Client Reviews |
|
Sort by: |
|
Color didn't grab...I followed all instructions carefully. The color was applied evenly and thoroughly. However, my white hairs really didn't pick up the color like I would have expected. Have had better results with box dye. I might be willing to give it another try leaving it on roots longer than recommended. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJennifer - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Completely wrong product from what I requestedI have requested a coloring product in the bleaching section of the initial consultation. I have asked to go from very dark blonde to a very pale beige Scandinavian blonde. I specifically said I don not want any color with red and yellow tones to it. Before sending out the product I’ve received an email that different product was being sent to me that will suit me better. Once the product was received I’ve noticed that no bleach or lightening agent was included and that the developer was only 15 %. Even 20 % developer never worked in the past. This was on Friday midday I’ve colored my hair to a horrible orange result. I was justifiably upset and have been trying to contact the company continuously since. As I write this it’s Monday evening and nobody has bothered to contact me as of yet. I am upset and disappointed. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDaniel- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Nothing...So I colored my hair, followed the instructions to the letter. It looked exactly the same. The only difference was it felt a bit more dry. Now a week later and I have half an inch of gray showing so what little bit may have stuck washed out in one wash. I only wash weekly and with color safe products. The tinted shampoo did more in three minutes than the entire color process and added a slight red tint. Not worth the process, time or money unfortunately. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsRegina- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
PERFECT!I am hooked on e-salon. The color that my colorist formulated for me was absolutely perfect! I cannot believe by asking a few questions that they nailed it on the first try. My hair is so shiny and silky too. I have never had my hair feel so good after coloring it. I also have not gray, but white roots and the coverage was absolutely AMAZING! 1 of 1 people found this review helpful. Did you? |
|
Love EsalonI have always been really scared to ever get my hair coloured but this has changed everything and my hair has been strong , beautiful the colours are just soo prefect I always get lots of compliments and I do direct them here , love them and thank you for being sooo amazing 0 of 0 people found this review helpful. Did you? |
|
You get what you wantThe hair dye is great i love the color 😍 0 of 0 people found this review helpful. Did you? |
|
Love my color!I am very pleased with ESalon products. I love the color that they recommended initially. I have made color adjustments on several occasions to mix it up a bit. I have always been pleased with the colorist’s advice. eSalon Color is high-quality and does not damage my hair and I cannot say enough good things for the services that they provide. Thanks so much!!! 0 of 0 people found this review helpful. Did you? |
|
Easy and perfect.Loved it. Perfect color for me. Simple to apply. 0 of 0 people found this review helpful. Did you? |
|
I likePerfect color for me thank u 0 of 0 people found this review helpful. Did you? |
|
All-Over short coveragePurchased for my mother. Coloured all over with some patience, was very well processed, her hair is noticeably softer than with traditional box dyes. 0 of 0 people found this review helpful. Did you? |