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Custom Color Set
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66,934 Verified Client Reviews |
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Thinning HairMy hair was thinning after several uses of this product. I stopped it for over 6 months and my hair is growing back. My stylist is using a different product that does not have the natural plants and my hair is growing back. I have many, many allergies and believe this product contains one that I am allergic to. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBetty - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not as good as introductory shipmentColor does not seem to be lasting with this shipment like the first introductory order. Color is also more golden so does not seem the same mix. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJean - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
BoooI have dark blonde/light brown hair. I wanted just a slightly lighter color to brighter me up. I tried twice and each times my hair came out red. I even bought the extra times for unwanted hughes. Back to the salon to fix this brassy red hair. Plus if you buy a color that is different from the rest of your hair you have a big line on demarcation. Looks awful. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
To darkThe hair color was way to dark. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not for greyNot only did it not cover. As time went by it faded more and more 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
RatingColor was not dark enough 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElaine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Choose your colourDuring our first covid 19 lockdown I, like most, could not access my hairdresser. E salon supplied me with all I needed to get my hair looking so much better once again. I am now back with my hairdresser having just had my colour redone before these recent restrictions. I have another colour pack from E salon which I will be using in the future. Currently I have cancelled my orders but would not hesitate to go back to E salon if the need arises. 0 of 0 people found this review helpful. Did you? |
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Awesome product!!Ships to your home with easy instructions. First time in a long time found a product that matches my hair. I’m a natural redhead and so that’s hard to do. This product and service is perfect!! 0 of 0 people found this review helpful. Did you? |
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A perfect matchThe color prepared is a perfect match. I was tired of colorist and at home colors that did not match. The questions asked allowed the color to match perfectly. Your customer for life. 0 of 0 people found this review helpful. Did you? |
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Custom Color SetI'm getting there. I still need to perfect the art of applying to the ends so that the color is even through out. It will take more practice. I love the color the sun really shines through it beautifully. 0 of 0 people found this review helpful. Did you? |