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Way too brown and way too dark...i asked for lighter and redder :(The color is the same as last time... looks like the edits made no difference at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
merci de me rembourserBonjour, je vous ai déjà expliqué que la couleur ne me va pas et que j'annule l'abonnement, mais vous m'avez envoyé quand même la couleur, merci de m'envoyer une étiquette gratuite de retour et me rembourser immédiatement. Cordialement, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCORINA B. - Merci pour votre commentaire. En examinant votre profil, nous constatons que vous avez déjà contacté nos équipes afin de résoudre votre problème. Dites-nous si nous pouvons vous aider davantage ! |
Dark brown isn’t dark enoughI purchased “Darkest Brown” and included photos along with notes expressing concern that it may not be dark enough. (I’m Southern European with naturally very dark brown hair but not quite black). The colourist never reached out on my comments and when I used the colour it was indeed much too light. It also had copper and red tones which again, I made note that I didn’t want those undertones. It seemed like they didn’t read any of my order notes or looked at my photos. I gave it three stars because the packaging was nice and instructions were well organized. Good concept but I’m unhappy with the end result. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Fantastic products!Really pleased with esalon products. Easy to use and the new colour is rich and shiny. I also like that you have the option to tweak the colour for the next order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Soooooo HappyMy customised colour is spot on (warm beige) not a horrible block colour, this gives a multi dimensional colour. No need to spend £100’s at the salon anymore. You are missing out if you don’t try this honestly you’ll get salon results for a fraction of the cost 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Finished ProductI was very happy with the results of the product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Awesome ColourAfter stripping my hair of all its temp dyes as my hair was showing all types of red and was patchy as hell, I was left with light ginger hair and I'm a dark brunette....I was mortified!!! E salon to the rescue...I told them my issues, that I didn't want a brunette with red colour and they sent the perfect colour so I'm now back to brunette and hair in better condition. The kit was lovely, personalised and clear instructions throughout. Even got a bargain price as a new customer and I got enough for two efforts. Can't recommend enough. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful colorI like the color medium ash blonde. It made me look younger and my hair was all grey. I’m happy with it. Thank you Georgeann 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGeorgeann - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Wish I had used it sooner!I ordered this product back in January, but I haven’t tried it until now because I was still using up some old box dyes that I had previously bought. Well all I can say is more fool me! I wish I had used this dye kit as soon as I had received it. I have very coarse, thick hair but the two bottles (one for roots and one for ends) were both the perfect amount to colour my whole head. This looks like a salon treatment without the price tag. I had to enlist the help of my fiancé to apply the colour, but between the two of us we successfully managed the treatment. The personalised instructions are really clear and it is so easy to apply. I had reservations and kept on reading reviews before I purchased, but I am glad I went with my instinct. I will definitely be ordering again when I am ready for my next colour. Thanks e-salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorationTrès contente de ma première coloration e salon. Je recommande 0 de 0 personas encontraron este comentario útil. ¿Y tú? |