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Color Set
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66,925 Verificado Comentarios de clientes |
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Not pleased with resultsI tried my custom made hair color twice and both times the color has not been able to successfully take on my grey hair. This time I had someone assist with the coloring to ensure that all areas were covered. After the processing and rinsing was complete there were noticeable hairs that were still grey. With this being said I will not be continuing your services. Thank you for the opportunity but I wish to cancel my subscription. Mahalo, Emily Mossman 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmily - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Poor Result, No back upHaving followed instructions to the letter l ended up with, grey roots and lovely lengths. The root dye didn't take at all. Most disappointing is that despite two emails l have received no response from customer care. I hope this review may prompt someone to get in touch! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan M. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not the color I wantedI wanted a brown color and I got black. Not happy at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosApril - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Easy applicationTh application process is very easy and there is no smell. However, I find that the color does not last and my grays start showing after 2 weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosManna - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Colour not as describedWas supposed to be an intense copper but instead was a warmish brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaia M. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
HorribleI followed the directions to a T and it made my hair worse. The roots were a different color than my ends because the directions told me to color the roots with one bottle and the ends with another. So disappointed if I could give it 0 stars I would 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Couleur sur mesureBravo les experts esalon ! Je recommande vivement ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorI have the color on my hair for almost one full month and am now seeing greys pop through. But I am happy with the overall coverage. Much cheaper than salon and convenient in my own home. Looking forward to my next shipment. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosColleen - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Je reçu mon comande !Bonjour ! Merci j’aime le colis, très jolie encore je vais testé la couleur après j’ai vous dirait au courant ! Merci beaucoup 🎀 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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SsuperbeLe rendu est vraiment top, en plus avec mon métier, cheveux attachée et interdit les couleurs vif, ça me permet malgré tout d'avoir ce que je veux sans que le vif soit visible les cheveux attachés. Très satisfaite 0 de 0 personas encontraron este comentario útil. ¿Y tú? |