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I love the adjustment to the base color!Hi Andrea, I just wanted to tell you that I don't know what you did but my color looks great! I haven't done the highlights yet, I was going to try tomorrow but I love the color so much I'm afraid to mess it up but I'm going to try it anyway. Thank you SO MUCH! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love the new color mixThis is so much better than box dye. Second time using it and you can tell how much better my hair is doing. I can never make myself spend money for something I can do myself which is why I prefer to dye my own hair... with Esalon it’s a luxury pampering day at home. Great color and healthier hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIrma - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
ProduitSuper produit , texture agréable et belle , application facile avec la dose de produit qu'il faut , même plus . Malheureusement cela n'as pas couvert tous mes cheveux blanc , le roux est encore présent avec des nuances de noir. Je recommande fortement vos produits car selon moi ce sont mes cheveux qui ne tiennent pas la couleur. 7 de 8 personas encontraron este comentario útil. ¿Y tú? |
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Seriously Amazing Haircolor and Service!I have been using this service for the last 4 months and I am in love! The packaging is superb, and makes coloring my hair so easy. The color itself makes the condition of my hair even better than it was before and is always so vibrant and shiny and soft. I sent a goal picture to my stylist after the first coloring and when I colored it with the next kit it came out exactly like I’d hoped. I will be sticking with this service for a long time!! My only gripe is that since I’m in Sweden, I have to pay import fees for it now. But even with them, the product is still absolutely worth the cost! 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Perfect matchPerfect match. Could use a little more coverage for grays. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosB B - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
color was Brown with redishtoo much red 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoElla - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Awful grey coverage and hot roots.I specifically asked to go darker on my roots and assumed the color would have done that. Nope! No grey coverage and hot roots!!!! I had to go to the salon to fix what Esalon did to my hair. Extremely disappointed!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
HorribleI did what the instructions said and made sure every piece was saturated and my hair doesn’t look any different than what it did before I dyed it. Crappy hair dye, will never buy again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlexis - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Disappointed.Greys showed after 2 days. Colour wasn’t even close to what I wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClair P. Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No bueno....help.Yikes - I asked for a lighter color, and I got the exact...no darker color. I don’t want my hair to be black. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBonnie - We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |