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Color Set
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66,736 Verificado Comentarios de clientes |
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You Really Do ListenSince starting my membership, I've made a few minor changes to the color mix. You guys really do listen and you have managed to make the changes exactly as I requested. I am absolutely thrilled and amazed with your level of commitment to your customers. Keep up the great work, I am not going anywhere! 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Excellent!I've been an esalon customer for several years now and just love it! I've made several tweaks to my colour and I found it easy and quick. Custom cour set always works well 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Meine FarbeIch bin mit der für mich zusammengestellten Farbe sehr zufrieden. Die Farbe ist gleichmäßig, die ergrauten Haare sind gut abgedeckt. Gern bestelle ich wieder. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Top ProdukteDie Produkte sind toll, das Haar ist nicht spröde sondern sehr angenehm. Ich bin begeistert. Es ist zwar etwas teuer aber auch wenn etwas nicht passt wird sofort gehandelt. Alles top 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing!So, so happy with way this colours my hair. Natural and 100% covers my "sparkles of life experience (aka gray hair!). 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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couleur permanente sans ammoniaque tres bien pour mes cheveuxLa couleur permanente ne m'a pas cause d'allergies ou de brulures du scalp. La couleur etait parfaite. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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No gray coverageIt turned out a beautiful color but it didn't cover a single gray hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNallely - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Too much dye so paying for too muchDidn't match my hair colour, alright otherwise 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNaomi N. - Thank you for your feedback! We're so sorry to hear that your hair colour didn't completely meet your expectations. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Not a good matchThe color did not match the results shown on the page. Color was really dark and faded in about a week. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello! We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Turned my hair a grayish brownI am naturally a medium blonde. I was getting quite a few gray hair so I decided to color it. Unfortunately, the color that was made for me turned my hair, grayish brown. I am so unhappy. I am now going to have to go and buy box guy from the store to lighten it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBecky - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |