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Color Set
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66,880 Verificado Comentarios de clientes |
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Was Not Happy This TimeI must say I was quite disappointed with the results. I wanted it much lighter and I got closer to the color of my hair color that it is now which is burgundy. I'm trying to transition back to blonde. I'm really going to think mighty hard about if I'm going to order another color set. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTomyco - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Poor Application DirectionsBy insisting in the directions that I begin with the new growth area, it created a hot copper area while the rest of my hair is brown. I look ridiculous. It has a terrible smell and left my hair in horrible condition. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Great quality product, but not the right colorThe color is only brown, whereas the picture showed a lot more red (copper mahogany). The quality of the product and feel of the hair is great and it is easy to use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSamantha - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Too Dark, not at all blondeI never was happy with the color as it is brown, but very pretty on me. I will restart but am afraid I won't be happy with the color again. I want blonde hair and your dye turned me brown so I bleached it off. When I asked you for a toner for my now fully bleached hair you said you don't reccomend I tone my bleached hair. I was confused by that so cancelled my membership. I still need a flattering light to medium blonde toner or hair color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Gray coverage poorI followed instructions exactly but still a lot of gray after 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I did not like the color.I did not like the color. It looks like a bad ombré, the color didn’t cover all my greys. I truly dislike the look and color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheila - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Healthy shineThe hair color made for me is the closest to my natural color which is what want. My hairstylist likes the color and the quality too. IN fact, I feel like eSalon's color is better for my hair than what my hairstylist has previously used and it doesn't smell nearly as strong. My hair is not damaged from the touchups and is shiny. I have ordered twice now and will continue. 68 de 70 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSue- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
ColorI love, love, love this color. This is what I have been searching for forever. I have had so many compliments, I don't believe it. All Ican say is I love it . Thank you ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBobbie- Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
FantasticFantastic product, leaves hair shiny and in great condition 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom colour setI love the colour 0 de 0 personas encontraron este comentario útil. ¿Y tú? |