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Color ratingI think I am pretty much happy with the color although it is closer to what I want when I put a few highlights in it. I do this with a drugstore product because that is most cost effective. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGloria - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Good in a pinch, not for regular useI could not make it to the salon because of my busy schedule, so I used this like I did during quarantine. It's good in a bind for a quick fix but not for all the time use if you have stubborn grey. It takes so long (I have a lot of hair) and honestly the grey coverage is not great. My grey is very stubborn around my face and it was barely covered. Only lasted probably one or two washes. I'm glad this is available in a pinch, but my hair needs the salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnne Marie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I did not achieve the colour I had hoped for,Sorry again I did not achieve the colour I had hoped for, still very flat tone, I even purchased Purple rinse, and STILL not even the slightest hint of purple was noticed, hair feels lovely, But think the colour I want can only be achieved in a salon .... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWendy C. - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can help you with! |
Website ordering and updating my piYour website is so antiquated. Pop ups are horrific. PLEASE create an APP that works better than the website without pop ups and interference with The Chat bubble in my face. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKat - We’re truly sorry that you had some difficulty with our site. We take our clients' feedback to heart and continue to improve our site and products each and every day. We hope to continue helping you find hair perfection! |
Not happyStill doesn't cover gray, Not happy with product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Great grey coverVery pleased with the end result, need to perfect the back of my head, which I find difficult as my hair is longer now. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good ColorGreat color! Easy directions! Time saver! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
PerfectionLe résultat est impressionnant. Je n'ai jamais eu une aussi belle couleur. Je l'adopte pour toujours. Merci infiniment de m'avoir aidé à retrouver une belle coloration pour mes cheveux qui étaient ternes. Seuls quelques cheveux blancs n'ont pas pris. Je la referai et j'en mettrai plus devant. Entièrement satisfaite du résultat. Un très beau châtain doré. Merci à vous 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Leichte Anwendung, schöne FarbeDie haarfarbe gefällt mir sehr gut 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy to useMy personalized hair color was perfect.. I enjoy knowing I can lean towards “a little more red” or whatever at any time. Simple instructions, sturdy packaging, and easy reordering. My family cannot believe I’m doing this myself !! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanalyn - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing and Happy Coloring! |