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Custom Color Set
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66,925 Verified Client Reviews |
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Love My ColorI love this color!!! 0 of 0 people found this review helpful. Did you? |
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Easy & Great ResultsI'd never dyed my hair before, but the instructions and tools made it easy. And I love my new hair color! 0 of 0 people found this review helpful. Did you? |
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I talked, they listend!I didn't like the color I ordered in Nov. of 2020. I told them exactly what I didn't like about the color, and they adjusted my color. I ordered the adjusted color and now I love it! This new color feels vibrant! I am so glad I gave ESalon a second try! 0 of 0 people found this review helpful. Did you? |
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New color perfectThe original colour was just a little too dark I was sent a new colour a lighter colour absolutely free And it is perfect I love your products thank you so much 0 of 0 people found this review helpful. Did you? |
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Great color but no shineSo at first they got my color wrong and only sent only one bottle for really long hair. Then they sent me more over a week later and the color was different. Not exactly the same color but used it. I finally colored my hair and i like the color it is just dull after one week. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Too darkI am transitioning from auburn to blonde....wanted a very multi dimensional blonde meaning light Brown, dark blonde, honey highlights and even a few lighter highlights....what I got is dark hair w/blonde baby lights....tiny but caramel. Still VERY RED 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Increased brassinessI changed my colour plan to reduce brassiness however it seems to have done the absolute opposite of that. My hair is more brassy than before. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPaige B. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color was too clownish, gray coverage not great, roots lighterI really wanted to like this product. I've been coloring my hair red for years (in salons pre-covid). The shade sent to me was a bit more clown-like than I am used to, very red. Didn't love it, so messaged asking to adjust the color. No response, then sent another message 6 days later, still no response. Only message I got was that my second kit would be shipping out soon. I didnt' want another of that color, so I canceled. One week after coloring, my roots started to fade and are a noticeably different color than the rest of my hair, even worse in my gray areas. Truly disappointed in the product, and the lack of follow up. Onto the next... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLoreen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Supposed to be blondeAll I get is orangey strawberry blonde hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color offThe color was more ashy than the golden blonde I’m used to. Not sure what happened to this shipment. All previous shipments were golden blonde. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDawn- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |