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Custom Color Set
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66,880 Verified Client Reviews |
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Didn't cover grayI followed directions, left color on as long as possible and it didn't cover the gray hair. I only have a few spots not much gray at all so I was a little disappointed. Especially because I have a few people who would order since I have such a huge following on social media. Thank you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWilliam - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not worth the moneyAbsolutely gutted with this. I picked a medium ash brown colour to match my natural roots and get rid of the natural copper then runs through the ends of my hair, but all this dye did was make my roots turn more copper. I followed the instructions word for word yet I’m left feeling robbed of £20 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBeth R. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hot rootsI followed the instructions of roots plus emulsion and I got roots 2 shades lighter than my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
ColourMy god I dnt know where to start apart from saying I made the best decision in whole of my life joining yourself, my hair and the colour amazing, so soft so silky and the amount of compliments I receive its amazing. My hair was so wiry to clean pots with using supermarket brands . I love everything about yourself 0 of 0 people found this review helpful. Did you? |
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Coloring my hairWow, my stylist was spot on.She took the time to talk to me on the phone and explain step by step the process. She intuitively knew the look I was going for and when I was done it was just an excellent look my husband even commented. 0 of 0 people found this review helpful. Did you? |
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Love my colorMy first color set was not quite right, totally my fault. The corrected color was so perfect it made me cry. The new color was so perfect!! Thank you so much!!! 0 of 0 people found this review helpful. Did you? |
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Great productCoverage excellent and long-lasting 0 of 0 people found this review helpful. Did you? |
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First time userLoved everything I purchased, instructions were so awesome since it has been almost 15 years since I colored my hair. Very professional like packaging, service etc. It was like you becoming your own stylist loved it. I will need to go without the violet tint because it kind of made my roots a little red not terribly noticeable but the product made my hair shine and rich looking. 0 of 0 people found this review helpful. Did you? |
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my colorist got it perfect this time i love itive ordered 4 times fine tuning as i went this order that i did last night was perfect this morning thank you 0 of 0 people found this review helpful. Did you? |
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My Ideal Color on the First Try!!!!HOORAY!!!! For the first time in coloring my own hair, it is finally the color I wanted!!! I’m so happy!! I have tried other brands and couldn’t get the right color. This is the first time I have used eSalon. I love having my own personal colorist and such great guidelines to follow. Because of them I was able to choose a color that totally works for me. And if I ever need to tweak it, I have the resources right at hand with eSalon. Thank you so much!!! 0 of 0 people found this review helpful. Did you? |