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Color Set
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66,880 Verificado Comentarios de clientes |
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Twice and I’m doneI’ve used eSalon color twice and was disappointed both times. After all that work and the color didn’t cover my grays adequately. I’ve been coloring my hair for 22 years and never had such a bad result. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Good color but damagingThis has been damaging my hair worse than bleach did. The color is at least almost spot on to what I want. The fact that I have to continue using moisturizing stuff after I was it out really hurts. I need to cancel this. I’m over it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNichole - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection! |
Great coorVery easy love the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Couleur cheveux châtain fonceC est ce que je attendais une couleur avec des reflets ,et me couvre les cheveux blancs je suis ravie de ce produit je ne regrette pas mon achat .je remercie esalon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Life changingI was so nervous to color my hair myself, but I was so thrilled with the results. Perfect color & easy process. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie - We're thrilled to hear that you're enjoying your custom color. We look forward to our next opportunity to delight you! |
LOVE ❤️My first time trying my new E salon color and it was great to have everything you need right in front of you ,, love my color awesome 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Liquid Color Formula LeakedThe product is good and the color was what I expected. The only problem the cap on the liquid color leaked out everywhere during shipping. I was able to get enough out of the bottle to add to the mix for coloring since I have short hair. Recommend a more secure way of sealing the cap so it won't leak for future shipments. :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrenda - We’re so sorry to hear that your hair color was leaking. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
BrushesNo brush included in last two kits so harder to apply in certain areas. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I am very upsetIt was suposed to be red and it turned my hair brown! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertos[email protected] - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
DéçueJe me retrouve avec des cheveux complètement oranges je suis très déçue par rapport aux autres commandes, de plus ça n’a pas bien couvert les cheveux blancs je désire résilier l’abonnement 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosélisabeth R. - Nous sommes vraiment désolés que le résultat de votre coloration vous a déçu. Notre garantie Coloration heureuse eSalon est primordiale pour nous ! Nous allons vous contacter afin de remédier à cette situation. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. Merci encore pour votre commentaire. |