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Color Set
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66,754 Verificado Comentarios de clientes |
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Doesn’t cover grayThis is my second order in the last 30 days of these products the first order i left them on for 45 mins and it didn’t cover my gray so i ordered my next batch early and applied again but this time left it on my hair for an hour and it still didn’t cover my gray. Unfortunately this didn’t work for me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Tracy, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color adjustmentI’m satisfied with the results. I feel as though I need to wear a mask before I put on the second formula! Even with the fan going on for ventilation, the fumes are very strong. I would strongly suggest including a mask with this coloring process box. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Super FarbmischungDie Farbe ist mindestens genauso gut wie beim Friseur! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Nice colorI really like the color but I still had a little Grey on top, probably my fault since first try. Will continue to use and work the top more. Thanks for being to inclusive. Everything i needed was in the box! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Resultat nach FärbenBin mit den Farbergebnissen bislang sehr zufrieden 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color adjustment is betterVery nice to work with this company. My updated color was better. Still not sure if it may need another adjustment. The product has an odor which is not intense, but stronger than I would like. Gray coverage is not great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color Did not StickI asked for a color adjustment, which was done. However, the color completely washed out after letting it sit for 45mins and I am now left with a head full of gray hairs immediately after a color. This is super frustrating! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAvery - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Super FarbeWar am Anfang sehr skeptisch, aber die Farbauswahl der Profis war echt super. Meine Haare fühlen sich sehr schön an. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Just started using it.The ammonia was to much and my skin is very sensitive. Started to get burning sensation on my scalp. Had to wash it out immediately. I ended up giving my second batch of coloring to a friend. I won't be ordering again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Doris, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Found the perfect color !I love eSalon. My first order, choosing from the color samples, wasn't at all what I was aiming for. I sent customer service an email with my concerns and they were wonderful. They set up a phone call with the colorist and I was able to explain what I was looking for. The second coloring was much better but still needed a few tweaks. Again they listened and adjusted and on the third try it was perfect ! Exactly what I was looking for. And the grey, or rather white, in my hair is covered and stays covered ! It's truly wonderful. It does not wash out like I have had in the past, even with salon dyed hair. Towards the time I need to re-dye my hair, it gets lighter but the white hairs do not come through. So when the color fades a bit it just looks more like highlights instead of grey/white. I am a 100% happy customer 3 de 3 personas encontraron este comentario útil. ¿Y tú? |