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Color Set
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66,866 Verificado Comentarios de clientes |
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Volkommen enttäuscht 🥺Ich habe eine wunderschöne Farbe ausgesucht aber meine Haare sind beim Ansatz braun und die Länge einfach rot-rot geworden... weit weg von der schönen Farbe, die ich mir gewünscht habe. Ich hätte mehr erwartet. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEvelin W. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Color not thereI still am not getting the color I want . The color is still too light .. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the right colorThe color looks nothing like my previous hair color or like the color on the website. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Washes outI’ve noticed every time I wash my hair the color washes out. Nor permanent 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
It was not the color that I requestedThe instruction was not for the people who do not know how to color their hair. The color was not the one that I expected. The top of my hair was like carrot and the rest of my hair did not get any color during the time that was in instruction. It was %100 Guarantee but I do not know how because even more color can not be a good way for me because I do not like the color that made for me. It was something else, not my request. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSara - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Coloration fabriquée à la demandeJ'aimerai la couleur un peu plus claire s.v.p. Délai de livraison toute les six semaines. Merci d'avance 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So NaturalMy hair looks very natural and it shines. The color is the same as my roots. great job! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosOlga - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Custom colour.Very pleased with this product. Very good match and excellent product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I absolutely love it!My custom color is perfect. I tweaked it with my colorist until it was exactly what I wanted and I’m so excited every time I color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClair - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Beautiful ColorI'm so happy with this product. The color is a sandy blond that really looks good with my skin. I'm especially pleased with how long-lasting the grey coverage is. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Caddy, thank you for your feedback, and we are so pleased to hear that you are loving your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |