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Super FarbmischungDie Farbe ist mindestens genauso gut wie beim Friseur! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Nice colorI really like the color but I still had a little Grey on top, probably my fault since first try. Will continue to use and work the top more. Thanks for being to inclusive. Everything i needed was in the box! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Resultat nach FärbenBin mit den Farbergebnissen bislang sehr zufrieden 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color adjustment is betterVery nice to work with this company. My updated color was better. Still not sure if it may need another adjustment. The product has an odor which is not intense, but stronger than I would like. Gray coverage is not great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color Did not StickI asked for a color adjustment, which was done. However, the color completely washed out after letting it sit for 45mins and I am now left with a head full of gray hairs immediately after a color. This is super frustrating! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAvery - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Super FarbeWar am Anfang sehr skeptisch, aber die Farbauswahl der Profis war echt super. Meine Haare fühlen sich sehr schön an. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Just started using it.The ammonia was to much and my skin is very sensitive. Started to get burning sensation on my scalp. Had to wash it out immediately. I ended up giving my second batch of coloring to a friend. I won't be ordering again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Doris, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Found the perfect color !I love eSalon. My first order, choosing from the color samples, wasn't at all what I was aiming for. I sent customer service an email with my concerns and they were wonderful. They set up a phone call with the colorist and I was able to explain what I was looking for. The second coloring was much better but still needed a few tweaks. Again they listened and adjusted and on the third try it was perfect ! Exactly what I was looking for. And the grey, or rather white, in my hair is covered and stays covered ! It's truly wonderful. It does not wash out like I have had in the past, even with salon dyed hair. Towards the time I need to re-dye my hair, it gets lighter but the white hairs do not come through. So when the color fades a bit it just looks more like highlights instead of grey/white. I am a 100% happy customer 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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GrauabdeckungDie Farbe hat mein Grau nicht vollständig abgedeckt. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndrea J.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Grauabdeckung nicht Ihren Vorstellungen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Carrot topI am NOT dark blonde. I’m Ron Weasley. I’m going to go back color my own hair. At least when I did it myself I was actually blonde. 🙄 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShala - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |