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Custom Color Set
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66,866 Verified Client Reviews |
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Photo is deceivingWith all the questions answered correctly, the exact color didn’t reflect on my hair unfortunately. I could’ve got the same results with box dye and saved some money. The final result was nice and was a very slight change, but I was expecting better and lighter results. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTGG6- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I don’t recommendThis was way too complicated a process that took more than double the time of my regular hair color routine, and my roots and ends came out different colors! The kit should include at least two more sets of gloves for how often you have to stop, set a timer, and then keep going. Very disappointed. Going back to my tried and true brand. The only reason I am not giving just one star is the color on my ends is nice and my hair is soft. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Permanent color fades so fastI’m so unhappy. Within a few washes the color almost completely faded back to my original color - I was told the color was permanent. Not great quality even though the experience and idea is fun. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlyssa- We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
HorribleStill tack my many. And the colour is horrible 😢 😫 😕 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMadalina D. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I look like a clown.Hair is bright orange. Followed the directions, been dying my hair at home for years, this is horrible and I can't even look at the color swatches on the site! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTherese - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love the colour.I am so impressed with the service I receive from eSalon. The colour is fantastic and I don’t have to go to a hair dressing salon. 0 of 0 people found this review helpful. Did you? |
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great color!MY hair feels so soft!!! will def order again 0 of 0 people found this review helpful. Did you? |
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Looks like I have been to hairdresserBeautiful colour- easy to use 0 of 0 people found this review helpful. Did you? |
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First TimerI am in Absolute LOVE!! This is the Best color I have Ever had!! It took a little bit longer to receive my order than I had hoped but it was SO WORTH the Wait!! I Recommend eSalon to Everyone!! Thank you for making it so easy 0 of 0 people found this review helpful. Did you? |
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Love itLove the color and shine- it made my hair look and feel so healthy 0 of 0 people found this review helpful. Did you? |