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Custom Color Set
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66,866 Verified Client Reviews |
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Hot rootsNot sure if I accidentally switched, but I have hot roots. I ordered the next round right away to hopefully fix it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsApril- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not what I was expectingI wanted more violet & didn't happen. So stopping future order. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBelinda- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ColorDon't like color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMadeline- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Strong chemical smell and not enough coverageI normally use another company but thought I’d try e-salon. My initial thought was great shipping Speed and good value. overall I am not satisfied with product. I had to run the fan in my bathroom and have the window open (freeze along the way since it’s winter and cold). I almost couldn’t finish applying color because my eyes burned sooo bad! The fumes were horrible and you would have thought I was applying it to my eyes! After all that, my color didn’t even match even though all I wanted was a dark brown. It’s more of a reddish brown so 1. You can see difference in roots and my normal color. 2. It did not cover my gray roots like other product have. 3. It burned my scalp so bad I have red spots everywhere which are now itchy so I am a hot mess. I would not recommend e-salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLesly- Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Love it!It took a bit to get the perfect colour for me but we got it! Made two adjustments (loved the colours done but not quite what I was looking for) and now I have dark blonde/light brown and I love it! It is the perfect colour to allow me to now grow out my natural colour that has quite a bit of grey now. I’m so pleased with the products! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Matched my color perfect!I love the color, my hair looks super shiny and soft! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Custom Colour SetLovely product with very clear instructions. Colour needed a little adjustment and team very helpful. 0 of 0 people found this review helpful. Did you? |
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This works!Easy, affordable with good results. I have been making fewer trips to the salon because of this product. My first use pulled red-which happens when I lighten my hair. The colorist was able to update my color and it looks great. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Perfect MatchNoelle picked out the perfect shade for me. Instructions were easy to follow. This is much better than expected. Thank you so much! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWe’re pleased to hear that Noelle was able to help you find the perfect shade! We truly value everything our clients’ say. We hope to continue helping you reach your hair goals! |
Not the color I wantedI asked for a deeper burgundy, and I specifically said it didn’t have to look at all natural. I got the same color as I had the first time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephani- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |