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Color Set
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66,736 Verificado Comentarios de clientes |
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Perfect Color!I love the color and coverage! The first one I was sent was not quite right and my personal colorist was able to adjust it to exactly what I wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Happy with itVery happy using your product! Only thing is, that it fades so quick. I may need to dye more frequent. But colors are vibrant and look great! Happy to get away from the high costs at salons and just do it myself. 6 de 6 personas encontraron este comentario útil. ¿Y tú? |
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FantasticAbsolutely love the colour. I've gone from a platinum blonde to light brown. Hair looks so much more shinier and the volour is even from root to tip 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Easy and gentleI have very sensitive skin and usually will burn my scalp. This product doesn't burn, smells genuinely nice and is very easy to apply as it is thin and spreads well. 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Adjusted colourLove my colour. Asked e salon to adjust as wasn’t covering my grey and was a bit orange. They have made a huge difference and it is now perfect. I have had lots of compliments on how natural my hair looks. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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HaircolorI love your produces. I have order before and loved the color. This one was quite bold. Didn't expect it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - Thank you for reaching out to us here at eSalon! We are so sorry to hear the color was bold. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
This is an unreliable product and unsatisfactory serviceI have a 6 months customer history with eSalon, time in which I was in awe of them (at start) only to be let down by both quality of product (had dye sets not covering grays) and service (unanswered outreach, delays in order processing and delivery). I have just cancelled my order and subsctiption because of delays in both order processing and shipping. I am so disappointed! I would have been a long term customer, but I cannot keep being let down by this team and product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Denisa! We are truly sorry to hear about your experience. We deeply regret the frustration and disappointment you've encountered — especially after being a loyal customer for the past six months. Please check your emails, we got back to you to help you further. |
Z.Zt. schlechtes FarbergebnisIch verwende schon einige Zeit das Colorset und war immer zufrieden. Jedoch nach dem vorletztem Färben werden die Grauansätze nur ganz schwach überdeckt und der gesammte Farbton ist blasser und schimmert grünlich. Was mir auch von meinem Frisör bestätigt wurde. Habe jetzt eine aus der Drogerie benutzt und alles ist wieder ok. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIris G. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Doesn’t cover grayThis is my second order in the last 30 days of these products the first order i left them on for 45 mins and it didn’t cover my gray so i ordered my next batch early and applied again but this time left it on my hair for an hour and it still didn’t cover my gray. Unfortunately this didn’t work for me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Tracy, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color adjustmentI’m satisfied with the results. I feel as though I need to wear a mask before I put on the second formula! Even with the fan going on for ventilation, the fumes are very strong. I would strongly suggest including a mask with this coloring process box. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |