|
Color Set
|
66,713 Verificado Comentarios de clientes |
|
Ordenar por: |
|
Looks and feels great!The color is right on. My hair feels healthier, too! I highly recommend. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLynne - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Unbedingt empfehlenswertIch werde oft wegen der Farbe meiner Haare bzw. des natürlichen Aussehens angesprochen. Und mir selbst gefällt es auch :)) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
LOVE EVERYTHING ABOUT THIS PRODUCT!!!The color is perfection. The amount of product for my very long hair is perfect. I am increasing my time between orders from every 6 weeks, to every 4 weeks. I received a beautiful package of everything I could possibly need, want or desire. It came out looking as if I had a pro do it. I received compliments I have never received before. Thank you E Salon! Sincerely , One Happy Customer 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosPenny - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Colour arrivedColour turned out good,just a little darker brown then I'm used too 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLaura - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
1/3 of bottle of colour was spilled all over the contents of the boxI would like to be reimbursed for my last order that was received much later than scheduled and 1/3 of colour in the bottle had spilled throughout the contents in the box. I have pictures if you’d like verification. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJeannette - We truly apologize that your order arrived damaged. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I demand a refund of my money.I explicitly asked last time for NO RED and as you can see in the picture, this is the MOST REDDISH color I have ever had, which is really annoying. I have sent an email, so I really expect a very fast response on this matter. Norma Rodriguez 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosNorma R. - Thank you for your feedback. We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Team Member to resolve your concern. Please let us know if there is anything else we can do to help! |
this time did not work wellI was usually very happy with my hair color but before last order did provide very extensive explanation on what change has been done to my hair (ombre) and that I would like a little help on finding the right color. I haven't received any answer. I only received a bootle for roots touch up. and the rest? what about the rest of my hair? the roots touch up did turn orangy and too light... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosEva G. - We appreciate your feedback here at eSalon! We are so sorry to hear that your experience with us was not as pleasant as you expected it to be. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Disappointed with grey coverageFollowed the instruction and started on the areas with more grey. Let it in for the designated time and grey were not covered well at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLucy S. - We appreciate you reaching out to us here at eSalon! ! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not cover gray.I ordered to cover gray roots and it did not work for my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLibby - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Still working on adjustingThe esalon team has made great efforts to accommodate my recent update request so hats off from that respect - though the color is still not where it needs to be - so we’re still working on it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMona - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |