66,880 Verified Client Reviews |
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perfect color mixDanielle my colorist did an awesome job of mixing the right amount of color. the real test comes on how long it lasts lol. Danielle you did an awesome job mixing!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDianne - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your custom color! We look forward to the next opportunity to delight you! |
Perfect matchOn the first try! Awesome job, eSalon team! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSara- Thank you so much for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Nice colorPackage is very useful and nice to have. I do have those sides with very stubborn grays so would like a primer to help with temples 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnita - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
New customerLoving this personal colour kit and perfect outcome so pleased 0 of 0 people found this review helpful. Did you? |
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NAILED IT1/13/21: Great job on my color! I keep sending pics for adjustments as I transition toward lighter and lighter — and you NAILED IT. Thanks so much - I appreciate your service. Heidi Young 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsThank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience, Heidi! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Intense PearlI think this color really covers all my old lady hair! Much more than the color before. Really enjoy not having to spend an arm and leg on hair color at the salon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAshley- Thank you so much for sharing your joy with us! We are super thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Fantastic!Even my hairdresser loves my color! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTherese- We're so happy to hear that you're enjoying your eSalon color! We truly value your feedback and look forward to hearing from you again in the future. |
Easy to useI got the kit in, I was very interested and impressed by it. Even though I have prior experience in this industry I wanted to go step by step with the instructions I was given and the supplies so I could give my friends my honest opinion of the product. Love that the product was a bit on the thicker side so if you wanted to apply it by bottle it wouldn't get everywhere. I did everything by the pamphlet, my hair is softer, shinier but I was expecting my hair to be a bit darker with violet tint, nope its the same color. I would recommend this product though! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsThank you so much for sharing your feedback with us, Jennifer! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
For one year it was great, then for the last two orders not so muchIn the beginning it was great. A year later, two orders with problems and no offer to fix the issue. Too much competition not to go elsewhere. Sorry eSalon, but I had to go elsewhere, you basically pushed me out the door. A free color would have gone a long way to correct my issue, but you only offered when I left. Time for new things. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCynthialynn- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not a successColor itself was okay, there was one color given to use on both roots and ends so the result seemed flat without the natural variation of lighter ends. Entire purpose of coloring hair was to cover grays, the were not covered at all and seem to stand out more against the flat coloring of surrounding hair. I will seek support and update review accordingly. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAbigail - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |