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Doesn’t cover grey hair at allThis is the second hair colour order I’ve received from esalon and I can’t honestly say I am so disappointed! The hair colour does not cover my grey hair at all even though I follow my personalised instructions. The only reason I gave 1 star rather than 0 is because I liked the way the hair colour was packaged. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSalma K. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My recent purchasedIt came out too dark. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarmen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Please remove me from your planYour advert and enrollment did not say anything about signing up for a year. I asked if this product was ok for my black people kinky hair, no response hence my being scared to use the one you 1st sent, cancel everything........ very difficult to get hold of anyone with the prompts on account home page, no way to cancel, very disappointed 😯😯 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDa Te - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
my hair turned red /0rangemy hair is orange / red and i dont know how to fix it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLetizia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Beautiful colorThe color eSalon choose for my hair was a perfect match. The color 100% covered the grays in my hair. I am truly pleased with my results! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRach - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Above and beyond any hair color I've used. Excellent qualityGreat customer service to mold the color that you want and change it for each season. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Soft silky hair and long lasting colourI have been using the semi-permanent colour and find it lasts really well. The colour products leave my hair shiny and not too dry - surprising as I have curly hair which tends to get damaged quite easily. I also really like how easy it is to apply - don't see myself going back to a salon any time soon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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tres bientrezs satisfait de ma couleur 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Couleur sublimeLa nouvelle couleur concoctée par les coloristes est sublime. Même bémol : l'odeur extrême d'ammoniac qui m'a causé une nausée Si vous n'êtes pas sensible à cela, n'hésitez pas à faire appel à leurs services ! Le suivi client est excellent, le descriptif clair et précis. Bravo à toute l'équipe ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Works great!Saving tons of money doing this myself and it comes out great each time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTina - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |