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Color Set
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66,689 Verificado Comentarios de clientes |
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Not as expectedColour was way too dark, but left my hair extremely shiny. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah L. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Très décueJ'ai fait une demande pour une coloration châtain clair cendré, j'ai eu un châtain plutôt moyen/foncé et auburn. J'ai demandé à rectifier, pour que mes repousses soient plus claires, et la couleur plus froide et plus cendrée, je me retrouve avec des cheveux encore plus foncés que précédemment, et encore plus auburns/roux foncés. Bref, de l'argent dépensé pour rien, et plusieurs mois de couleur qui ne me correspond pas, je vais arrêter mon abonnement là, je pense. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaetitia B. - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
Almost GreatThe texture of my hair was great after using this product. The only problem is that after two tries you have not been able to produce a color that is close to what is desired. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGeraldine - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Never receivedI never received it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCathy - Thank you for your feedback. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
not for meMy grays didn't even color correctly. They look orange. The rest of my hair practically looks the same. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelinda - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Changed my colourI changed my colour and wanted a match for my roots I uploaded a photo I was a bit nervous but did my roots today and it looks fabulous Thank you so much x 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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FreedomI was tired of my hair salon. I adore my colorist but sitting there 3 hours every 4-5 weeks became a burden, not a pleasure. I wanted more freedom, I wanted color at home but of the quality I got from professional colorist. This set is my freedom. It is already the second time I did it myself and am a big fan. My hair is nice, soft, shiny and the color stays between the treatments (I do a 4 weeks schedule as grey is undeniable...). I am very happy with my choice and would highly recommend a try of freedom at home. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color setLa nuance de la couleur et tous simplement magnifiques. Je recommande également 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing color and made my dayI was quite surprised to see big box landed on my door. I was expecting a bottle as a tester but received full kid for roots and length of my hair. Package was very neat and customized with my name. Used color today and it came out very well. It didn't need lot of time to formulate color and whole process took about 25 min from grey to color. I will be ordering my hair color in future from Esalon. Keep up the quality. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Third time is a charmWith my first order I was not impressed at all with the gray coverage or the texture of my hair. The second order arrived damaged and I received a replacement promptly. I was still on the fence but my third application after adjustments made by my stylist blew me away. The first time I have ever colored my own hair with absolutely no brassiness, even in the bright sunshine. Perfect coverage, and it looks completely natural. My hair is also soft and shiny! So glad my stylist convinced me to keep trying! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberley - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |