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Custom Color Set
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66,689 Verified Client Reviews |
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This is the best hair color!!!I tried different hair color brands, but this one is the best. Costumer service is great, so I'll be using this brand forever. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFatima - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Wrong colorMy color was supposed to be a correction to more of a blonde color and it became a dark brown it seems like I'm not getting to the blonde color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRickie- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
No change despite wanting to go visibility lighterI selected a colour that was several shades lighter than my hair. The colourist called me and said the shade I picked was too light and she will mix me a golden brown shade. My off black hair isn’t a lighter golden brown at all. In fact, it actually looks slightly darker which is soooo disappointing. I feel like I’ve put chemicals on my hair for nothing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsToni G. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I can't get past the strong odorI'm 52 and have been coloring my hair for many years. This is the first time since the 80s that I used a product with such overwhelming fumes. I felt nauseous after coloring my hair even though I have large well-ventilated bathroom. I'm giving this review 2 stars because I like how the color turned out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa- Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Very helpful customer serviceI enjoyed the experience of esalon helping me find my desired hair color. I think I even became a difficult client by changing it up and needing the extra help to change my formulation a few times. I'm sorry about that, but they continued to work with me and resolve any issues that I had. The shipping did take almost 4wks for my last package but that has nothing to do with the company! Thank you very much esalon. I love my hair color results! Also the tint rinse is a great product to keep your hair up to par. Its a great product and a must have. 103 of 113 people found this review helpful. Did you? |
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Beautiful colour!Very easy to use kit. The colour doesn't make my hair feel dry but instead leaves it silky smooth, soft, and smelling amazing! 0 of 0 people found this review helpful. Did you? |
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Great color, easy process.Color looks great and a fairly easy coloring process. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - hanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
AwesomenessThe color change was perfect. I love eSalon, trying to get friends interested. Great job. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGerrie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Does the job!It does the job and love that I have it on auto ship. I’m low maintenance and this pushes me to cover the grays! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnne - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Fabulous Hair Color Product!Easy application- all you need to color is included. Color does not fade or cause hair to dry and frizz Highly recommended! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanet - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |