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Custom Color Set
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66,866 Verified Client Reviews |
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after three days it all fell apartI had died my hair three days ago and I had just gone to a party so I had to take a shower and I take a shower using color protecting shampoo and right before I am about to get in bed I take out my towel revealing a lot of red dye had come off. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGloriana- We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work on a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |
Horrible change in the productHi—please cancel my subscription. You changed the product and split it into separate steps for roots and ends, which (1) turned a chore I hate into a chore I loathe, (2) now generates double the wasteful plastic bottles, and (3) ruined a great product and made it one that doesn’t work at all...if possible, I think I had more grays after the process. Cancel me, please. So disappointing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTammy- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. Please keep your eyes out for an email from us shortly. |
Quality ProductI am completely satisfied with this high quality salon product! I get complements on my color, little do they know I do it myself! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRhonda - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your custom hair color! We look forward to the next opportunity to delight you! |
AmazingLove the color! Suits my skin tone and my hair feels amazing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
AwesomeI absolutely love the individual color system. Easy to use ( with some help from a friend ) and looks amazing. Thank you so much 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBeth Ann - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Positive reviews from my hair stylistI started using the color set due to the pandemic. Did not want to go to a salon for safety reasons. When I found a safer salon for a much needed haircut, the stylist was very complimentary about my color. And more importantly, I have been happy with it. The application bottle could be easier to squeeze, but otherwise I have no complaints. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love itAbsolutely love it great colour and hair feels so healthy will definitely be recommending it to everyone I know!!! 0 of 0 people found this review helpful. Did you? |
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Brilliant colourAs a natural Red head I find it very difficult to find colour for my hair. This product is amazing. I am so happy with the outcome. Thank you ESalon. 0 of 0 people found this review helpful. Did you? |
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PerfectAs a natural redhead I have a hard time matching or coloring my hair without it turning brassy and orange. I wanted to blend the white out and was able to match my natural color perfect!!! Very impressed! I want to say thank you!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Lucky lockdown findOnly found this company when searching to buy my usual colour online was proving a problem. I won't be going back to shop bought colours. This colour lasts its easy to adjust orders if u want to tweak your colour too. Easy to apply at home too. 1 of 1 people found this review helpful. Did you? |