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my color looks niceThis is easy to use and I really like my color. Thinking I might want to change it to just slightly lighter for summer. Hoping my colorist can give a suggestion. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndrea - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
TRUST THE PROCESS!!I won’t lie… going into this, I was not very hopeful. I knew the dye was good however I didn’t expect it to be THAT good!! My colorist worked with me to find a color that not only made my hair look good, but also made my skin glow!!! Plus the process was so incredibly easy!!! Everything is super self explanatory and simple. I can not express my love for this color and company enough!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMcKenzie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great colour.Wouldn’t go anywhere else other than salon but for the price this is great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Pratique mais chimiqueLe set est bien conçu, on y trouve tout le matériel nécessaire à la coloration et les explications sont simples. Par contre les produits sentent très fort l'ammoniac et 2 mois après mon cuir chevelu est tjs brûlé... Je peine à m'en remettre. Je ne recommande pas du tout 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCharlotte B. - Merci beaucoup pour votre commentaire. Nous sommes sincèrement désolés d'apprendre que vous ayez développé une réaction suite à l'application de votre coloration. Nous recommandons d'effectuer un test cutané avant chaque application, afin d'éviter les risques d'une potentielle allergie. Nous venons de vous contacter, veuillez vérifier vos e-mails pour plus d'informations. |
Ansatz Top, die Längen nichtMeine Farbe wäre perfekt. Wenn die Längen sich nicht so stark von dem Ansatz unterscheiden würden. Sie sind leider viel dunkler und bis jetzt meinte der Support, das ich fürs nächste Mal die Farbe anpassen muss. Gefällt mir nicht, da ich mich auf die Zufriedenheitsgarantie verlassen hatte. Schade 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnita S. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Still turned reddishThe color im going for is a cool beige which the ends of my hair are. My roots are still a reddish blonde color. I mentioned this the first time and was given a credit. Then despite sending a picture and expressing this in writing already...twice....was sent the exact same formula (after I get a msg about gray coverage which I never said anything about bc I dont have any gray hair so if there really is a note in my acct like I was told I dont why...not a word about changing it like I asked though) and what do you know....same results. Thanks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAutumn - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
RedTo brassy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngelic - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Giving this one last chanceAlright, I tried it again. Last time my hair was destroyed. It turned purple! Took me months and money to get it back to one color, and back to blond. But decided to give it one more chance and I love it now! Worked great as an all over color! Was easier to use and didn't smell. I Have restarted the auto ship program. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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New Colour❤️Love the colour❤️ Made a change & it’s exactly what I was looking for! My hair is in much better condition since using this colour. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Exactly what I wanted!Really can't believe how perfect the color was on the first shipment! I've been to top salon color specialists who didn't get it that spot-on! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |