66,689 Verified Client Reviews |
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Custom reviewI love my eSalon colour this is my second colour and I have not been disappointed people always say my hair has a lovely shine even though it is badly needing a trim as we went into level 4 2 days before I was due to get it cut. 0 of 0 people found this review helpful. Did you? |
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Love the color!I love how the color is formulated to exactly what I need to achieve the color I want. And when I wanted to go a little darker, super easy to make the adjustment! My hair has never felt “processed” after coloring, either! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelinda - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love itI love this kit. The color was perfectly customized to me. It was super simple to do and the results are amazing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoanie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Best colorI LOVE this color!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
WOWI was reluctant to order hair color. I have red hair and worried about brassy or odd purple color in the red. Received my first order. The color is perfect. Roots are covered! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCharlotte - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Good ColorLove the color and easy to apply. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTina - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your color! We look forward to the next opportunity to delight you! |
Love the colorI love the color that was prepared for me. I wish I'd focused on the ends of my hair (5"- 6") more to get rid of the lighter, brassy color. Next time! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hopefully better results next timeDidn’t turn out how I was expecting. Hair was shiny tho after application. Packaging was beautiful. Gave you everything you needed. The last part where it says add water and massage a couple minutes was messy! Giving it another try 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTammy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect color and a vast improvement over other color subscription services.I came to eSalon after a failed attempt with another at home color subscription service. I made a poor color choice with the previous service, which gave me ashy ends that people thought was a failed attempt at the gray hair trend. When I provided the other color service with this feedback, hoping for help in making a better choice, the website just told me not to put hair color on my ends, and I could not find an easy way to be sure I chose a similar color with a warmer undertone on my own. On the other hand, I felt like eSalon had a more nuanced color selection and provided a chart so that I could start with their recommendations but easily see how to push that color to a warmer less ashy shade. My color was perfect on the first try but if I wanted to tweak it, eSalon makes that easy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Allergic reactionI will stop using this as it caused me to have a severe allergic reaction. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMeera- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |