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Color Set
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66,903 Verificado Comentarios de clientes |
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SuperLa commande est arrivée très vite. Le mode d’emploi est très bien expliqué. La couleur correspond très bien ce que je voulais et elle couvre bien mes cheveux blancs. Par contre l’odeur des produits est très très forte, je recommande de faire l’application dans une pièce bien aérée. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Keine Empfehlung von mirDie Haarfarbe an sich hat mir gefallen! Was überhaupt nicht geht: sie hat mir die Haut sehr gereizt, ich hatte tagelang rote Stellen am Kopf und der Stirn! Somit ist die Farbe ziemlich aggressiv, dabei ist sie doch dermatologisch getestet!? Schade! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSilvia B. - Vielen Dank für Ihr Feedback. Es tut uns wirklich sehr leid, dass Sie eine allergische Reaktion erlebt haben, die möglicherweise durch unsere Haarfarbe ausgelöst wurde. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Roots didn’t takeLovely colour but my roots didn’t seem to take, they turned ginger ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Mo J! We are sorry to hear your roots didn't take. Please check your emails, we got back to you to help you. |
Still a lot of greyIt did pretty well on my darker hair. Its a lovely color. But there is still a lot* of grey showing. And it made my hair feel really dry and frizzy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No red in my colorThere was no red in my color just medium brown the dye didn't cover baby hairs on front or side either this happens often. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We’re sorry to hear that your hair color did not come out as expected. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
I didn’t receive my purchaseHi, I have been away from home and although it says my purchase was delivered it hasn’t arrived. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Rebecca, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect ToneThe colorist matched my reference photo to perfection. I love my custom Chocolate Cherry color. It’s exactly the color that I wanted. 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Great!!Easy to apply, great color and coverage every time. Convenient and everthing you need included. A great product at a great price. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Love!Love my color and doesn’t damage my hair. My Hairstylist is always in aw of how good the color is. Customer service is awesome. If you reach out to them for anything they will help you. I’ve been a customer for almost 10 years. I do wish that they would have a rewards program. 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Disappointing!I ordered the bright copper and was excited regarding the product as it had good reviews in comparison to shop box dies. The packaging and content was great, nicely packaged and cute little shampoos and conditioner and even a stain remover and guard. The product in itself was bang average. I have a lot of grey to cover which i noted on ordering. The colour didn't even last 4 washes on my roots and they grey came back through very quickly leaving me with a glarey root and darker ends. Looks like ill have to go back to my hairdresser to fix it up. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Cookson! I'm really sorry to hear that the color didn’t meet your expectations, please check your emails, we just got back to you to help you. |