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Color Set
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66,689 Verificado Comentarios de clientes |
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Magnificent ColorBy far the best color experience I've ever had. I could never get the color just right buying products from the store. Enjoying my results & getting plenty compliments. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebra - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Like new colorI have been ordering since 2014 how many to get free color? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCathy - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color! Keep an eye on your inbox for more details. |
New Formula Gives Inconsistent ColorEver since the color changed to roots and ends refresher system I've had hot roots and ends thT are too light. Please go back to the original custom color roots formula. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
HOLY CRAP WHERE ARE THESE OTHER REVIEWS COMING FROM??I wish I could give this zero stars. I tried this because so many reviews on YT praised this hair color. So I decided to try the blue black. I gave up going to the salon after my hairdresser turned into an ass and would not dye my hair black after begging her to for MONTHS. She would lie to me and tell me that she dyed my hair black, but instead dye it dark brown. So I gave this a try against Madison Reed. Madison Reed had ZERO smell to it and looked BLACK. tbh it made me a little nervous because of how black it was. But! It turned out great! I thought oh good! I'm spending a bit more with esalon, I'm sure it's just as great. It's NOT. I followed this shit to a T and my roots were BLONDE. HOW??? Esalon was nice enough to get me a new box. Fast forward two months. I find my rhythm with Revlon natural blue black which has never failed me. It keeps my hair as black as I want it and hey!! It's $3! I have another box of esalon and I think screw it, I'll dye it with this. They say they fixed it. HAHAHAHA. what a joke. This stuff smells so BAD that I literally had a headache for two days and I thought I was going to pass out in the shower. I had the windows open, my bathroom door and shower curtain open. IT WAS AWFUL. this stuff is awful! For $3 I can use Revlon and it doesn't SMELL AT ALL! oh! It's also been a week and my roots? Just light brown and my natural hair color is dark brown. Skip esalon and buy Revlon or Madison Reed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicolette - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
My hair has pink tints, this is not what I asked for. You guys don't listen.Very frustrated, I received an email with 4 new colors, bold black, warm brown, golden blond with highlights, and copper red. I asked for the golden blonde, I got blonde with red, which has an overcast of pink. I told the colorist, I wasn't happy with the way your red come out in my hair. This is not what I asked for, I did mention, I didn't like the purple overcast from my previous color. Didn't use it until this week. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
color treated hairI love the color it turned my gray hair. It was so easy to put on. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJean - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
FabulousSo professional and quirky how it arrives !! The Colour made is fabulous on so little information given by myself to prepare it . 👍😀😀😀😀😀 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Seriously salon quality at homeLoved the whole process. First, the kit has really cute packaging with everything you need (including stain protector). The instructions are easy to follow and most importantly the colour is highly pigmented, goes a long way and doesn't have a really harsh smell. By far the best at home colouring I've done, and any spills I made cleaned up really easily, especially on my skin. E-salon was kind enough to provide me with a complimentary hair tint in order for my very light blonde hair to successfully reach a rich level 6 brown. The lady who phoned me for my consultation was friendly, professional and knowledgeable. Highly recommend this company and will be using again in the future. This kit saved me over $150 if I had gone to the salon. Thank you for the wonderful experience and results! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie -Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, your packaging and your awesome results! We appreciate you sharing, and Happy Coloring! |
Expectations ExceededI am absolutely ecstatic with the colour result. I am massively picky when it comes to hair colour, and have attempted this particular shade of red numerous times, that even hairdressers haven't managed to achieve, yet it has been created here by people who have never even seen my hair in person. Not only that, the service provided from the general support chat, and specifically from the colourist herself, has been impeccable, and they showed so much patience with my picky attitude ahah This service is an absolute game changer, and I'm just gutted that I didn't know about it before. Thank you!😊 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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reclamationbonjour, suite a un oubli je m'aperçois que dans les accessoires de coloration je n'ai pas eu le minuteur. en vous me remerçiant et dans l'attente d'une réponse 0 de 0 personas encontraron este comentario útil. ¿Y tú? |