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Color Set
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66,793 Verificado Comentarios de clientes |
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Does not cover greysThe colour to start with was good but after 2 washes my greys were showing through! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinzi S. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not the right shadeDespite providing a photo, this colour was sadly not right at all. I love the idea, the kit, etc - and the colour is nice - but it is not what I asked for. I clearly said I would not like to go any darker and my hair is now considerably darker. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca - Thank you for reaching out and for sharing your experience with us. We are sorry to hear that your color came out darker than you were expecting. A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. We appreciate your feedback and look forward to helping you reach your desired color! |
ColorIt doesnt cover greys good 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPeri - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Colour didn't workMy roots are miscoloured with my whites left behind and now I have a full roots line after coloring my hair which is VIBRANT in more copper then copper/brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChantel - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Washed outI followed all steps & products and waited 2 full days to wash hair as usual. Hair color came off onto my hat & pillow and after first week more color washed out, the greys & norm hair show through. I only shampoo every other day & use J&J baby shampoo, no other. I do not use styling products, chemicals or blow dryer. Prep to dye-ive tried clean hair/48hr no wash hair, extra roots/ends product/process. Also purchased & tried tint rinse boost-leaves residue on everything! & pigmented conditioner. Im not sure why this is NOT taking to my hair? Healthy hair border med-fine, shoulder length. This is my 3rd or 4th kit and have adjusted color on last 2 shipments-Suggestions? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMom - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
KündigungIch habe jetzt 2 Versuche gemacht und war beide Male mit der Farbgebung nicht zufrieden. Die Qualität der Farbe ist sehr gut. Die Haare bekommen Griffigkeit und Glanz. Aber jedes Haar verhält sich anders. Hiermit kündige ich meinen Vertrag mit sofortiger Wirkung. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristel S. - Vielen Dank für Ihr Feedback. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
My regular salon is open again...But who cares? My has grown from short to shoulder-length, my eSalon color is gorgeous and covers my gray well, the Lights system added another dimension, and I get compliments on my color ALL THE TIME. I love when people ask me who my colorist is - and I point them directly to eSalon. I explain that I actually got to work with a colorist at eSalon to get to my color, how responsive she was, and that the customer service is excellent. Additionally, I'm saving a ton of money. The pandemic had a lot of downsides, but this wasn't one of them! 20 de 21 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary Lynn - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
PerfectionI love this whole system for coloring my grey hair. It looks totally natural and the weekly conditioner keeps it lasting till my 7th week of recovering. Better than any store bought hair color I have ever used......including Sally's Beauty supply stores. This is a MUST TRY system!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIrene - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love the lookLove the natural look and it never drys my hair out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCeleaste - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
GorgeousMy colourist Tamara is a wizard. Thank you so much, the colour is gorgeous and my hair feels great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |