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Custom Color Set
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66,793 Verified Client Reviews |
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custom color Setthis has been the only way i get a color I love!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Did nothing.So I uploaded pictures of what I wanted. The esalon gal told me they would have me do a tint rinse (copper) then demi permanent THEN to order permanent hair dye a month later. I did not want to do this but I also did not want to do JUST Tint Rinse and walk around with crazy hair. Well stuff came in, I did the Tint Rinse (Copper) as esalon lady said to do. It did take out all the weird highlights and whatever madness my hair was doing, made my hair very soft. NEXT day did the Demi Permanent. LITERALLY DID NOT CHANGE MY HAIR AT ALL! NO change! So I made a new account ordered the Permanent hair in same color AND STILL NO FREAKING CHANGE! I wasted $80 between demi and permanent hair for it to do NOTHING MORE THAN THE TINT RINSE! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristen - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Shampoo packet to smallReally like the kit but would like a bit more of the shampoo. The little packet is not enough for thick hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDena - Thank you for sharing your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Loved the color BUT....I just did the color about a month ago... I absolutely love the color, the conditioner etc.!! I just don't need it every month... I would like to get it maybe 2 times a year, possibly 3.... How could I do that? And, I just want EXACTLY what you sent me last time, I do not want any changes!! I don't recall what I had chosen - was hoping you could just give me the same!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsS Sydneey - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your color. We look forward to the next opportunity to delight you! |
Almost there, but not quite yetI'm pursuing a color but unsure of what it is at this point, and haven't gotten there yet. We are taking baby steps to get there so It is a work in progress. But I have faith, that I will get there sooner than later. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElsa - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
ColorColor is good. Wish it colored grays better, but it’s good for my use. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatharine - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Yet again - wonderful!So full disclosure, I just deleted my first one star review. I had given that review way back in the spring of 2020 after I tried my first color treatment, and the first mix was not quite right since it came out too orangey. I was a novice in doing my own hair, but with the COVID restrictions, I had not been able to visit a professional salon for months and I was feeling so dull and dumpy that I was ready to try a home subscription service. What I didn't realize was that I could use a balancing shampoo and tone down the brassy colors - so the customer service people at E-salon helped me out. With the next shipment of color, they had adjusted it and also I added a light set, to get the lighter streaks that I was used to. OMG. It turned out amazing, and now I am hooked. I am always getting asked if I've been to a professional salon, because the system I have now makes my hair look and feel amazing!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristina - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Color is fine but it completely dried out my hair.I like the color but my hair is so dry now I'm not sure what to do. I have a nicely colored, dry frizzy mess. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
good colordoesn’t last 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarykatherine - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
How I wanted to love..butI followed the steps as instructions shown. After patiently waiting for my fab results.. dried.. just to notice IT DID ABSOLUTELY NOTHING! No color change, like literally exactly the same. Very disappointed. Do not recommended. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristen - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |