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Color Set
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66,793 Verificado Comentarios de clientes |
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Hat nicht geklapptAlles nach Vorschrift gemacht, meine Haare haben nun so starken Rotstich und sind keineswegs Aschblond geworden! Bin überhaupt nicht zufrieden!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAriane P. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Fades and low coverageWhen new on the colour is perfect, but it fades after only a few washes. It didn't cover the pre coloured strip of dark colour in my hair which I wasn't surprised about and they did send me a complimentary darker colour to try again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKLEM - Thank you for your feedback! We're truly sorry that your first order didn't meet your expectations. We hope your adjusted formula will better suits your needs. If you have any questions or would like to consult a colourist, we'd be happy to help. Thanks for choosing eSalon! |
Demi permanent-soft blackI absolutely loved all the packaging, the custom shade was great, but this was my first time using a demi permanent, so maybe im just unsure of how long a demi should last, but the very first time I washed my hair, 3 days after colouring, I was almost back to the colour my hair was before coloring. I used the rest of the shampoo/conditioner that came with my kit, and only used mildly warm water. By the 2nd shampoo, the colour was completely gone from my hair. I was so disappointed that the soft black shade was gone so quickly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzanne - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Took a chance and so glad I did!I'm so glad I took a chance and tried eSalon. I love getting "good" mail and the color fights my grays. The box is adorable and I do love that handy sticker they include (hey, it's the small things in life!). My before and after is huge. My hair is so soft and shiny after I color it. Thank you eSalon. You're awesome! 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Très belle couleurPas déçu couvre super bien les cheveux blancs 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Order not receivedI still haven’t received my order. This is the second order I was forced to place, as the company withdrew the money and claimed it had already been shipped, so I was no longer able to cancel it. Now it’s been over two weeks, and the order hasn’t even been handed over to the parcel delivery company. Very disappointed with the service so far. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi there! We are sorry to hear your order hasn't arrived. Please check your emails, we got back to you to help you further. |
Excellent colorGreat color for me and my daughter 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Love, love, love this color!This is a perfect color, and so easy to use! 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Color hairlove color hair 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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My hair color is perfect for meMy hair color does not turn brassy I just like it thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |