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Color Set
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66,772 Verificado Comentarios de clientes |
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DéçuPas l'effet désiré, contrairement à la dernière fois où la couleur était super 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauriane M. - Merci beaucoup pour votre commentaire. Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Notre garantie eSalon Coloration heureuse est primordiale pour nous. Nous travaillerons avec vous pour réaliser vos objectifs couleur. Nos experts coloristes vous ont contacté par e-mail et se feront un plaisir de vous aider ! |
Amazing 👏Very good customer service! Quick in action . My colorist Sara H is the best! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElle - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
THANK YOU eSalon!!!I have to say after taking the color quiz and stating what I needed, my current black had no dimension, looked inky and unnatural, my colorist found the perfect, I say perfect shade of black for me!! It completely covered all my grays, it looks so natural, more like my natural very dark brown, and my hair looks and feels so healthy!! The shade of black really complements my complexion and don’t need extra heavy eye makeup with this shade of black! Thank you Stefanie and eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPriscilla - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Happy&SatisfiedIt was my second order and I wanted to try something a bit different. My new shade is just perfect and met all my expectations. The box and products look so personal and I felt much more appreciated than in a salon. Furthermore now I have self-confidence I can take care for my colour by myself. Thank you e- Salon for your professionalism! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!The colour is amazing. My hair looks and feels fabulous! The presentation box the colour kit comes in is an extra special touch too 😁 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Surprised how incredible this is!I was concerned when my stylist said she changed the color I ordered. I was so impressed how much she was spot on! Perfect color. My hair looks shiny and perfect. 10/10 recommended 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErika - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Falsche FarbeDas Startpaket war super schöne Farbe aber die Folgefarbe ist viel, viel zu braun und dunkel! Überhaupt nicht das was ich wollte!!🤨😒 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNingel K. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Not happy with this productI stated my grey hairs were my biggest issues but my gray was coming out after a few days of applying the product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
color faded fastI liked the results initially, but then a few days later noticed one spot looked a bit lighter. Less than a week later, I noticed some of the color had already washed away - and I could see grey streaks coming through! I followed instructions to the T. I also use products intended for color-treated hair and am very careful about not shampooing too often. Very disappointing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEun - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
GraysI finally used the color and loved it but it really didn’t color the grays around my face and a little bit on top of my head. I’m pretty sure I did it properly… is there another reason for this. I want to order again but … I’m not sure 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmelia - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |