66,655 Verificado Comentarios de clientes |
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Canceled orderI canceled my order and I am still getting charged 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLarissa - We truly appreciate your review! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not happyColor didn't turn out I followed instructions step by step and it only colored my roots now I look terrible n my hair is messed up 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Amazing!Absolutely amazing color! I really love how the hair looks afterwards as well in terms of texture - very shiny, very smooth. Really impressed. I have never achieved this color before and I tried lots of brands. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colourThis time the colour was absolutely perfect following a colour adjustment. The whole package is a joy to use any the results are very gratifying. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!I have been trying to get a similar color for years - this turned out amazing and light for the summer months! I used the videos to learn how to apply. Although it took some practice for the back of my head, it came out wonderfully. I also have a bit of grey and ALL of it is covered. Thank you so much!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathleen - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Highly recommendAbsolutely love my color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Good Quality Easy to UseI love this so much. The items in the pretty pink box come personalized with your name. It has little stickers to tack you instructions to the wall or mirror so you are able to read them without touching them. The hair color covers well and lasts. The fact that it shows up at your door is pretty awesome too!! This is a good quality product that is gentle to your hair and so super easy to use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarla - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing and Happy Coloring! |
BlondHallo Team von eSalon, leider funktioniert es nicht so wie ich es gerne hätte, vielleicht nehmen meine Haare die Farbe nicht an, wollte Goldblond mit einen Touch von Honig. Habe mich genau an die Anleitung gehalten, aber vielleicht sind die letzten 5 Minuten etwas zu kurz. Ich finde es nicht so schlimm, da obwohl nicht direkt die gewünschte Farbe, wirkt mein Haar frischer und lebendiger als vorher. Werde aber wieder Goldblond mit etwas Honigfarbe 🍯 bestellen. Wenn es soweit ist melde ich mich, lasse dann die statt 5 Minuten länger einwirken. Ich möchte nicht zu oft färben, tu mir auch immer schwerer. Ein schönes Wochenende Und freundliche Grüße Edelinde Hefele 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not sure they understand the greying customerNot as happy with my last 2 colours so not sure if I will use again. Maybe I was too ambiguous with my request, I explained I wanted to move towards my natural greying colour but the end result was more like my hair colour when I was 20. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzanne L. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right. |
CancelI would luke to cancel my order and my enrollment. Please cancel my name 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanice - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |