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Color Set
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66,655 Verificado Comentarios de clientes |
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excellent !!! absolutely!!!!Somehow, As a 54yr old Male I still have loads of long hair. But I'm not doing gray hair. Not in this life. This is, by a very long way the best colour I've ever had and I've been dying my hair since I was 30. The top banana!!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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No more box tintHair color matches perfectly and my hair looks like i just left the Salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndrea - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
What the hell?I’ve been getting color here for a while and had no issues. My hair has grown a lot so I added an extra bottle to my order and instead of blonde my hair came out bright red. I was in tears. My roots are blonde and my ends are bright red and all I can do is pray it will fade back. I can’t believe this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachael - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Something happened to the color this monthI just colored my hair with my recently received color set and something was terribly wrong this time. The color and developer did not mix properly and the color wouldn’t hardly come out of the bottle. It was thick and lots of product settled at the bottom of the bottle in a thick goop. As a result my color was not good, the grays and root color on top are still visible. First time this has ever happened. Did you change the formula? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBecky - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Be careful which colour you choose!While there is lots to like about the colour set - it is quite straightforward to use, the instructions are clear, and it's helpful to have things like the gloves and stain remover etc, unfortunately the colour is not what I wanted. I opted for 'light brown' and it came out quite dark, with lots of red tones. It is the first time I have used home hair dye, but I have had my hair coloured in an inexpensive salon a couple of times (four years ago), with similarly annoying results! So I think it's as good/bad as the salon experience I had in the past, but a bit frustrating as had mentioned in my initial enquiry/order that I wanted to avoid going too dark/red; I just wanted to cover my greys, not change my hair colour. The 'custom colourist' doesn't seem to have taken this into account. I even bought the 'soft red neutraliser' toning treatment, but it doesn't seem to have worked either. So my advice would be to pick a shade at least one shade lighter than the one you want... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHelen S. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DéçuPas l'effet désiré, contrairement à la dernière fois où la couleur était super 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauriane M. - Merci beaucoup pour votre commentaire. Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Notre garantie eSalon Coloration heureuse est primordiale pour nous. Nous travaillerons avec vous pour réaliser vos objectifs couleur. Nos experts coloristes vous ont contacté par e-mail et se feront un plaisir de vous aider ! |
Amazing 👏Very good customer service! Quick in action . My colorist Sara H is the best! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElle - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
THANK YOU eSalon!!!I have to say after taking the color quiz and stating what I needed, my current black had no dimension, looked inky and unnatural, my colorist found the perfect, I say perfect shade of black for me!! It completely covered all my grays, it looks so natural, more like my natural very dark brown, and my hair looks and feels so healthy!! The shade of black really complements my complexion and don’t need extra heavy eye makeup with this shade of black! Thank you Stefanie and eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPriscilla - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Happy&SatisfiedIt was my second order and I wanted to try something a bit different. My new shade is just perfect and met all my expectations. The box and products look so personal and I felt much more appreciated than in a salon. Furthermore now I have self-confidence I can take care for my colour by myself. Thank you e- Salon for your professionalism! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!The colour is amazing. My hair looks and feels fabulous! The presentation box the colour kit comes in is an extra special touch too 😁 0 de 0 personas encontraron este comentario útil. ¿Y tú? |