66,655 Verificado Comentarios de clientes |
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Excellent comboLoved it. Covered stubborn grey hair perfectly 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
PerfectJust the right balance for my hair. Had a slight adjustment from the last shipment and this one works for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Sehr gutBin mit der Farbe sehr zufrieden hab sie schon oft gemacht und immer ein gleiches und sehr glänzendes Ergebnis bekommen 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Super zufrieden!Ich bin sehr zufrieden mit meiner Haarfarbe. Sie ist leicht aufzutragen und die Farbe hält sehr lange in den Haaren 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorationC'est ce que je voulais 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Almost a year later!I'm embarrassed to say that I hadn't used the first order til now, almost a year later! I called to make sure it was safe. She told me it just might not come out correctly. Well I'm pleased! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Repeatedly requested a lighter shadeI am very unhappy. 3xs i requested a lighter color. The color was adjusted but i was only instructed to color my roots. My hair NEVER got any lighter. Complained multiple times!!!!! Ready to cancel my account!!!! Paid 3xs for a color i am not happy with!!!!! They claim to give you your money back if your not happy yet i cant even get someone to contact me. Dont waste your time and definafely dont waste your money Still unhappy with my color. Their guarantee is a lie. I have never got a refund of my money and my color is still not what I asked for. I am canceling my account. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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No changeDemi-permanent didn’t change my hair colour. I provided pictures and was very clear about what I wanted and have achieved that colour using a simple gloss or henna before. I was told I would need a permanent dye to get the colour I wanted even though I’ve gotten it from a gloss before, which is less strong than a Demi permanent. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChanel - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Root reviewColor was easy to apply, covered grays well at first. However, after the first week or so, I feel like the grays were no longer covered as well and the color started to turn brassy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCathy - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
It didn't workMy hair look exactly same as before , not even cover my grey . not satisfied . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosshija M. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |