66,713 Verified Client Reviews |
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Made me go darker when I wanted to go lighterI bought the dark blonde hoping to going a bit lighter considering I'm a light brown and its made my hair go darker. Not the happiest as it's gone in the opposite direction as to what I've wanted to go. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Charlotte! We are sorry to hear your color was darker than expected. Please check your DMs, we got back to you to help you further. |
First time was the charm!I was very pleased with my color and my results. All of my gray hairs were covered! Packaging was impeccable. Everything that I needed was included and the instructions were so easy to follow. Looking forward to continuing with this service. The results are professional and I am saving time and money. 5 of 5 people found this review helpful. Did you? |
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Mi tinteExcelente producto gracias 1 of 1 people found this review helpful. Did you? |
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I LOVE this!Thank you so much for this customized color! I absolutely love how it came out! Should I do the ends refresher with every color or every other color? 2 of 3 people found this review helpful. Did you? |
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Beware!I asked for a demi color and got a demi-permanent color without notification. This left me with a variety of color throughout my hair, lines at the roots a different color than the rest of my hair. And because they switched from the demi i requested IT WON'T COME OUT. I JUST SPENT 3 HOURS AT A SALON WITH THEM TRYING TO FIX MY CLOWN LIKE LOOK AND THEY WEREN'T TOTALLY SUCCESSFUL BECAUSE OF THE PERMANENT COLOR THAT WAS PUT INTO THE MIX. $155.00 LATER it is only partially resolved. Totally unacceptable. Beware!! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLaurie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
DisappointedDid not stick to my roots washed out immediately after doing exactly what it said to do on instructions not happy with my results. Waited two weeks for my order to come in the mail just for disappointment in the end. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Deidra, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Easy to applyI used the brush on method. Great video to watch. Color is thick enough so it doesn't run like over the counter home kits do. My concern was covering the grey…done! Color turned out exactly as i hoped. After using conditioner hair feels great! Will be continuing my subscription! 22 of 25 people found this review helpful. Did you? |
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Awesome.My color was a total match for me. I loved it and the grays were covered. Thanks so much. 12 of 15 people found this review helpful. Did you? |
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Best dye ever!!!This was the best experience I ever had with this. I appreciate that they helped me by giving me another dye for my ends. It rinsed out wonderfully and it looked amazing. I will continue to use this without a doubt!! 2 of 2 people found this review helpful. Did you? |
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Love itSo far I'm very pleased. My hair doesn't seem dry or damaged like sometimes in the past using home coloring. Let's hope that continues. It's only been 3 days so I'm very anxious to see how long it lasts in comparison to my past colorings. The instructions are clear and answer all the questions one could have. Packaging is great. There is no strong odor if anyone is wondering. 2 of 2 people found this review helpful. Did you? |