|
Color Set
|
66,754 Verificado Comentarios de clientes |
|
Ordenar por: |
|
PerfectI love this color!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosNicole - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your customized color! We look forward to the next opportunity to delight you! |
Super easy it is to do myselfeasy to follow instructions, love how perfectly it covers GRAY & looks awesome! I especially love the look & smell of products - it's just like walking out of a salon :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMalena - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Ottimo all'inizio poi delusioneFatta oggi la tinta, mi ero preoccupata non arrivasse per via del ritardo rispetto alla data prevista ma è arrivata, forse ho scelto un colore troppo scuro ma oggi non c'è sole quindi non rende i capelli bianchi tutti spariti sono molto contenta adesso manca solo da constatare la durata, per ora sono molto soddisfatta. Purtroppo dopo la felicità iniziale nel giro di due settimane avevo nuovamente i capelli bianchi non per ricrescita, ma proprio si sono stinti alla fine mi costa quanto andare dal parrucchiere la sua tinta non va via e aspetto la ricreacita 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSheila - Grazie per aver condiviso la sua esperienza con noi. Siamo spiacenti che il colore sia sbiadito così rapidamente, e saremmo lieti di apportare alcune modifiche alla sua formulazione al fine di offrirle una migliore copertura. Esaminando il suo account, abbiamo notato che ci ha anche contattati vis email, e il nostro team l'ha assistita in base alle sue richieste. Non esiti a contattarci nuovamente in caso di ulteriori informazioni o assistenza, rimaniamo a sua completa disposizione. |
Darker than expectedI was expecting the color to be lighter than it was. My colorist has been amazing and worked with me right away to have this corrected on my next order so its the color i was looking for. Excellent service for sure. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosVicki - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
This was my first time and I have to admit I got the wrong color.I wanted a muchThis was my first time ordering and I really wanted a much lighter brown with red in it.i need to speak with.ce line on this How do I lighten it up?I'd rather speak with her in person.thank you Mrs lynell Lambert 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLynell - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs based on your conversation with her. We look forward to hearing your feedback on this new formulation soon. |
Too darkColor was too dark. Not at all what was presented. Will give one more try to get it right I requested a refund and still have not received it as of today July 9, 2021 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Still doesn't quite get the greysIt was adjusted but still can't get all my Grey's 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLorena - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not good this timeI have used e salon before and was very pleased. However this time it made my hair so dry it was like straw. I am a very disappointed customer and will not use again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKathy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My first & second shippment was the perfect color.The color are fantastic, but for some reason my last order contains much red in it. I was disappointed after the coloring. I am to sick to report this matter at present. i had major back surgery. Please do not change my formula. Thank you. Recommend to anyone who wants a good hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDoreen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Did not cover gray color fades out in 3 weeksSo much for the professional color matching. It only last for 3 weeks. As for first time buyer I was suppose to have free shipping was charged I'll stay with store bought hair color that lasts I do not recomend esalon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosPatricia - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |