66,754 Verificado Comentarios de clientes |
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FarbergebnisHallo, habe die Farbe in Mahagoni bestellt. Leider ist es eher dunkelbraun geworden. Die Farbe ist also dunkler als beschrieben 😐. Ansonsten war die Handhabung sehr gut. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosInes D. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Same color!I talked to my color specialist and explained how I didn't like my first color, it wasnt dark blonde like I wanted, it was more of a ugly rusty burnt orange. She apologized and said she would adjust my color well Guess what COLOR WAS THE SAME! Im not going to pay $30 for color I hate. I can get better results from box dye for $7☹️😩So disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Good customer serviceThe customer service is good they try to fix what is wrong but the Hair Care does not work for me. I got the wrong developer two times and the color did not stay in my hair but it lightened my hair when I was supposed to go almost black. So I will stick to the cheap store box color that works better for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSara - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Amazing colourRivals my salon colour at a much lower price. Doesn't fade. So happy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my colorEasy directions + beautiful color = happy customer 😊 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndrea - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Perfect color!Requested help with toning down my brassiness in my hair. Because my hair to lighten in the summer and tends toward brassy blond. Received the best color ever! My roots look good and the brassiness is gone. And my hair exactly matches my youngest daughter’s hair. My natural color!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKirsten - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Color is greatIt covers the gray. Love the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJune - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Love my color and hi-litesI have been using eSalon for a few years now and I love them. I changed my color once and went right back to the original color. They just know their stuff. Love them. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeresa - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
I LOVE THE RESULTS!I was absolutely not expecting the colour to come out THAT great! Andrea created my custom colour exactly how I had wanted it (and I didn't give her much to go on with). I am amazed at how accurate the colour turned out. I wanted to a shade or two lighter than my original dark brown hair with a hint of mahogany/red tones and cover some greys. The custom colour did exactly that and then some. The entire kit was so personalized (even came with a poem) and esalon thought of everything. I would definitely continue to order my colours from esalon going forward. The instructions are so easy to follow and the entire process was easy and exciting. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSanobs - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
ExcellentI love you , my original hair color as a child was golden blonde as I got older it started getting darker and darker . I always wanted that golden blonde back but every time I would try to dye it with store bought color I would turn red . Well thanks to you I have my golden blonde back without the red , thank you thank you I’m a happy girl 😄 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaryann - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |