66,754 Verificado Comentarios de clientes |
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Ein Traum!Ich finde die Haarfarbe einfach mega. Erfüllt alles was man sich wünscht. Meine Haare sehen super aus, die Farbe ist total schön und meine Haare fühlen sich das erste Mal nach dem Färben nicht total angegriffen an. Ich werde auf jeden Fall bei der Haarfarbe und euren Produkten bleiben. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy and shinyIt's really easy apply and leaves my hair so soft and shiny 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRaghda - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Cracked the codeWow, I've been shelling out thousands of dollars for salon coloring, always afraid of ruining my own hair and thinking there was a mysterious art to selecting the right color. This eSalon color was a PERFECT match to my existing color, fully covered my many greys, and my hair came out super shiny. This is the perfect option that blends DIY with the support of professional hair colorists that help get the right shade. Never going back. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWhitney - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Custom Hair ColorI went to use my hair color and the color was tinged w/white and had a cloudy appearance. I checked to see if the bottle was damaged but it was unopened and intact. It was unusable. I needed to cover my gray that day because I had a special event to attend. I was forced to go out and purchase a boxed color. Needless to say, I was not a happy camper. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - We truly appreciate your feedback! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a solution. Keep an eye on your inbox for more details. |
Disliked colorI immediately unsubscribed after second application. You will do better with store brand 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Bien mais...Belle coloration des cheveux avec de beaux reflets mais pas pour les personnes ayant des soucis pulmonaires. Forte odeur d'ammoniaque malheureusement.... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValérie M. - Merci pour votre commentaire ! Chez eSalon votre avis est très important pour nous et nous voulons sans cesse améliorer nos produits et service. Nous allons vous contacter par e-mail pour plus d'information concernant nos colorations. À très vite ! |
Medium to light brownI ordered medium to light brown the hair color I received was black had to go to a professional to fix. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Still no natural red color. It is either too brassy or none at all.I have not been happy with the mix of color. This current order left my hair a mousy brown...no red highlights at all. I gave you 2 pictures awhile back and my hair has never even come close to the pictures. Very disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCecelia - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
The color did not cover my grayThe last couple of times, the color did not adequately cover the gray in my hair - I am considering just going to a salon to have my hair colored professionally instead. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Finally found my perfect color!Thanks to esalon I’m getting my perfect salon hair color at home. I love that I was able to communicate with a colorist and adjust the original hair color they created for me. The new color was exactly what I wanted and they sent me instructions on how to apply it. Their personal attention combine with a good product has made all the difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnne - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |