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Color Set
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66,736 Verificado Comentarios de clientes |
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Didn’t workHasn’t changed the colour of my hair, i wanted my hair a light ashy blonde and it has turned my hair brown 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKennedy W. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Lange Lieferzeit,Sorry, aber xxx Tage für die Lieferung geht gar nicht! Unter diesen Umständen werde ich hier nie wieder bestellen! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElke J. - Vielen Dank für Ihre Kontaktaufnahme! Es tut uns unheimlich leid, dass Sie Ihre Bestellung noch nicht erhalten haben. Wir möchten uns ganz herzlich für die entstandenen Unannehmlichkeiten entschuldigen. Wir haben Ihnen bereits eine E-Mail zukommen lassen, um diese Angelegenheit weiter zu besprechen und herauszufinden, wie wir die Situation klären können. Bitte behalten Sie Ihren Posteingang im Auge. |
This doesn't do what it saysI have used this product three times and it turned my black hair red. I had to buy products sold at Walmart to fix my hair. I do not recommend this product if you want to get rid of gray hairs. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not worth itCosts 3 times what Sally's charges and didn't match at all... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerilyn - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color is good.The color in the bottle was barely mixable. It was so thick....almost like it was very old. It was difficult to squeeze it out of the bottle - it kept clogging up. I shook it many times but it just would not mix with the peroxide. There was globs of it in the bottle.....when I got to step where I filled bottle with water to massage into my hair, I did it 8 times. There was that much globed up in there. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Stop sending boxesI tried to stop shipment and got to the final section and your system says I need to refresh and it won’t allow. Don’t make this a headache. The second box you sent me was busted open like someone stepped on it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanel - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
First timer - didn't do a good job on coloring my Grey'sDidn't color my Grey's well at all. I'm going to have to do a touch up in 2 - 3 weeks. Also the color is more like dark brown than dark blonde. I only do my roots so it doesn't match the rest of my hair. I'm hoping these 2 issues can be fixed with my next coloring. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaureen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Schönes FarbergebnisDas Farbergebnis war bis jetzt jedes mal super. Die Farbe wurde nach dem letzten Mal angepasst, trotzdem gibt es keinen sichtbaren Bruch in der Farbe. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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ExcellentMy hair is loving this dye set, it covers my grey perfectly and the colour is so vibrant. I can tweek it as much as I like to make it brighter or dark better coverage etc. It's the best colour I've ever had, I have natural high and low lights it's so natural no one thinks its dyed.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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1st amended colourThank you for amending my colour, I have now finally applied it and I absolutely love it. The colour is exactly how I wanted it to be with multiple tones of purple with a hint of red. Picture to follow. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |