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Color Set
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66,754 Verificado Comentarios de clientes |
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Faded fastCancelling my subscription 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJosie - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
2nd bad color set receivedThe first few orders I received were wonderful but the last three were off. There was a double set I received sometime back and the 2nd set didn't have any color of brown in that set. I figured it was a mistake, it happens. This last set was very bad like it was an old or a bad batch. I mixed the color & developer together as usual, waited 30min, and when I went back to the bottle it had explored all over my sink and floor. I'm discontinuing from ordering from you. This was the 2nd time the color didn't cover my gray strands. The cost is reasonable but too expensive if each set I receive I have to hope it will be a good set once I receive it. Thanks for the right ones. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElise - We’re so sorry to hear that you were disappointed by your two most recent orders with us. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Does not cover grayIt did not cover any of the grays after the application. I will never purchase this product again . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSruthi - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
At first Yay, then....At first the color was beautiful and vibrant! I was amazed and in love with my new color. Wash after wash though red dye continued to wash out my hair (No I do not wash everyday) Now My hair has brown roots (normal), red (the dye), and the bleached blonde (middle to end of my hair). I expected so much more from this hair color and totally disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshely - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Grauhaarabdeckung ist super die Farbe ein FlopDie Grauhaarabdeckung hat super funktioniert und auch die Anwendung war total easy. Meine Farbe (mittelbraun) ist allerdings viel zu dunkel geraten. Dazu ist die Farbe total rotstichig und sieht überhaupt nicht natürlich aus. Jetzt sind meine Haare fast schwarz mit Rotstich, wenn Licht darauf scheint. Ganz schrecklich und gruselig und ich bin wirklich enttäuscht, da ich meine Haarfarbe sehr gern mag aber das Grau um mein Gesicht herum unbedingt loswerden wollte. Weiterhin sind mir während des Ausspülens ungewöhnlich viele Haare ausgegangen und ich habe vier mal shampoonieren und conditioner verwenden müssen, bis die Haare nicht mehr staubtrocken waren. Jetzt glänzen sie allerdings total toll. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLouisa F. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
👍🏼 Eine echte Alternative zum FriseurIch bin sehr begeistert von der Haarfarbe. Die Farbe wurde super getroffen und das Haar fühlt sich wirklich gut an. Ich habe mein Abo daraufhin aktiviert und bin seit 2019 dabei. Habe es noch kein einziges Mal bereut. Ich kann es einfach nur empfehlen 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So easyEasily applied. Clear instructions. No mess. Fabulous colour and left hair in great condition - beat it’s felt for a long while. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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No regrets!I was really hesitant to try eSalon, but wanted to try it because my hair stylist rates kept going up. Celine did an awesome job on my custom color. She changed my color for me from what I had ordered because she thought it would look better based on my picture. She's a genius! I love my new color. The quality is great and it's not turning brassy like when I get my hair done at the salon. I don't think I'm ever going back to the salon to get my hair colored again. Thank you eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKrystle - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great MatchWas completely satisfied with the color results! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth - Thank you for the amazing review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Love it!This is the easiest color I have ever used. The color is perfect. I don’t know how they were able to match my color so good. Thanks Esalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |