66,772 Verificado Comentarios de clientes |
|
Ordenar por: |
Angepasste FarbeDie neue Farbmischung trifft fast 100% meine Vorstellung. Es ist nur sehr schade, dass ich die Hälfte davon wegwerfen muss, weil für meine sehr kurzen Haaren die Menge viel zu groß ist. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
UnhappyI asked for the color I always have ordered and you give me brown. I m a redhead. I m pissed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosHello Laura, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Schöne Farbe, hielt leider nicht langeMeine Haare hatten direkt nach dem Färben einen schönen dunklen Kupferton. Leider wurde der Farbton innerhalb von einer Woche immer heller, sodass mein ursprüngliches Blond, insbesondere in den Längen, immer mehr raus kommt. Ich hoffe, dass meine Haare mit der neuen Bestellung wieder einen schönen dunklen Kupferton erhalten, der auch ein paar Wochen hält. Ansonsten bin ich mit der Anwendung und dem Service sehr zufrieden. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosMelanie R. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Easy to use and great packagingI loved opening all the packages and enjoyed the whole process. My colour is quite a bit darker than I’d hoped for. Not sure why. Will have to see how I get on with this new colour for a while before I make a proper decision. It’s a great product overall. Will continue with it. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
|
Perfect!Ashley Perfect! We got it! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
PerfectThis is the color I was looking for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Very Happy with my resultsI was a bit hesitant, but after speaking w/ a consultant I decided to give eSalon a try. I am please with the results, and am going to continue to purchase my customized hair care. ( it's even got my name on it. Love it) ! Thank you eSalon! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
i DIDNT SEE ANY DIFFERENCEI've had two formulas sent to me, both for my grow out (roots). My hair is naturally a level 7 and my lengths are level 9. I didnt see a difference after using two different custom color sets sent to me., I followed the directions meticulously and the second time I tried it on freshly washed hair! When I lighten my hair myself using other products, I always use a 10 volume developer and I rarely leave it in longer than 15 minutes. Thats enough to lift my hair at least 2 levels and probably more if i left it in longer. Their formula just didnt work for me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosCar - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
graysdid not cover my grays. Second time trying this product. Both times gray not covered and was a little dull and dry after coloring 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosMargaret - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
SatisfaiteCouleur approprié à ma teinte. Facile d'utilisation. Équipement complet. Merci 0 de 0 personas encontraron este comentario útil. ¿Y tú? |