66,754 Verificado Comentarios de clientes |
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loved the colorI purchased this color to tame down some darker lowlights on my hair and it did the job. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Gave me hot rootsI was very disappointed with eSalon colour. I gave all the details of my usual root touch ups but this product was too light and gave me hot roots. I used the online system to get advice and someone supposedly adjusted the colour for next time but there was no refund or apology and it didn’t look like the colour had been adjusted properly so I was likely to have hot roots again. I have also used the Tints and contrary to the claims, these products are very harsh on my fine hair and eSalon has trashed my hair! Thanks to eSalon I have joined the ranks of Lockdown hair disasters. I wish I hadn’t bothered. If you regularly use harsh chemicals or styling irons on your hair and suffer with breakage/ splitting anyway then you will probably find these products fine but if you know how to care for your hair and have a hairdresser that knows how to protect your hair during treatments you will regret going to eSalon!!! Look up the Curly Girl Method if you want great hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVicky L. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn't add the colorI followed all the instructions. But I can still see the difference of colors. The roots are still brown. The color didn't change that much. I had a great experience the first time but this time not at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAna Maria M. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
I wanted to go lighter not darkerI am frustrated. I have made it clear with each follow up order that I want to go lighter and it has not happened. There is no email discussion or recommendation prior to just mailing out the next order and it is different "colorists" each time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLorraine - We’re so sorry to hear that you were disappointed by the results of your color application and service. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
belle couleurtrès satisfaite 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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RavieTrès ravie j ai vraiment la couleur désirée 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Sehr zufrieden!Ich bin mit meiner Farbe und dem Service sehr zufrieden! Ich wollte möglichst nah an meinen Naturton und die ersten grauen Haare abdecken. Anhand eines Fotos wurde meine Farbe angepasst (etwas heller als ich ausgesucht hatte, aber genau richtig! Kann ich nur empfehlen, den Profis die finale Entscheidung zu überlassen!) Auch die Verpackung und das Zubehör (besonders stain remover und stain preventer) finde ich klasse! Ich bin auch nach dem Lockdown bei meiner eSalon Farbe geblieben und absolut glücklich damit! Danke! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So glad I ordered this!I like the shade and color is lasting longer than otc haircolor and is not brassy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPhyllis - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
My hair colorsince losing a stylist to color my hair. I am very happy to have found E salon.. My color is a very goodis very good match and I am pleased. Thank you, Denise spinks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love my color!!My color is great! I love it! It’s just the right tone of copper and it’s so pretty!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKara - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |