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Service décevantCommande faite mardi 29/07 avec le service payant "prioritaire" pour recevoir le produit avant le week-end. Un mail vient de m'informer que la commande arrivera le 5 aout, soit 1 semaine après la commande malgré les frais de livraison prioritaire ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarie D. - Merci pour votre commentaire. Nous sommes désolés pour cette confusion, cependant le traitement prioritaire est un service propre à eSalon qui permet d’accélérer le traitement de votre commande et ne concerne pas le mode de livraison. Nous ne proposons pas de livraison express. Nous allons revenir vers vous par email afin de vous aider. |
Great!The product works great! 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Top couleurJ'adore la couleur elle me va super bien et elle n'abîme pas mes cheveux et elle dure longtemps 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Super ErgebnisIch liebe die Art des Haarefärbens. Das Produkt ist super ergiebig, die Farbe wird gleichmäßig schön und wenn man doch etwas geändert haben will geht das unkompliziert über das Profil. Ich bin sehr begeistert von der Handhabung und bestelle auf jeden Fall wieder 😌 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Farbe sehr schön aber etwas zu dunkelAlles in allem war ich sehr beeindruckt von dem Päckchen alles war sehr schön verpackt und auch sehr gut beschrieben wie man es anwendet. Die Farbe ist für mich einen Tick zu dunkel, wäre sehr schön wenn man etwas abändern könnte 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The color was great, but...I love the color! It's perfect. However, there are still greys that didnt color completely. So im afraid ill have to go buy some dye and I wont be able to match this color, which I love, but Im thinking I may just have to re-dye it. I dont want to re-dye it i truly love this color!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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New hair colourChuffed to bits 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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This color was nice but I need to go a little darker !Love the color need to go a little bit more darker or a golden dark medium brown my Grey's are very hard to cover especially on top down my hair line 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Tammy, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Worst hair color I ever hadI ordered blue black, it was written blu black, but actually it is dark brown. I requested specifically that I don't want the color to bleed with every wash and this color bleeds woth every wash. Moreover, this made my hair so hard and rough. I hate the product and will not purchase again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPreetha - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not like it used to beSo I’ve been a pretty loyal customers since 2018. The price has gone up. The quality has gone down, unfortunately like everything else today. i’m not even sure I will be ordering again because I can buy cheaper stuff over-the-counter at the grocery store that covers the grays cause this doesn’t. It used to be fewer great I don’t know what happened 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Stacey, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |